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Product Changelog
New features, improvements, and fixes shipped to Omcean Booking. Follow along as we keep improving your booking system.
- October 2026
- v18.0.20Version 18.0.20
- v18.0.19Managing equipment units is simpler, with editing and reordering in one list
- v18.0.19Equipment settings now show examples for your business type, with help links on every Equipment table
- The Welcome tour no longer stops you when your LINE ID cannot be found
- v18.0.19☁️ OTA release v18.0.19 is now live
- v18.0.19Add-on and equipment linking choices are now called Direct and Via group
- Searching for a business now shows the exact match first
- v18.0.19Tables, lists and headings in help articles and blog posts are now easier to read
- Help articles and your admin assistant now show setup examples for your type of business
- v18.0.19Version 18.0.19
- v18.0.18Copy payment details in one tap at checkout, and Equipment help that matches your business type
- Your admin assistant now gives the right answer when two dependents want to book the same class
- v18.0.18☁️ OTA release v18.0.18 is now live
- Passes now start when you add a customer to a course
- v18.0.19Report graphs now show summary cards, a separate chart for each figure, and the right dates
- Late cancellations of equipment hires made through AI now apply to every unit
- v18.0.18See the individual equipment hires behind each figure in your Equipment report
- Customers can now hire equipment by chatting with your AI chatbot, on your website or on LINE
- Customers can now hire equipment by chatting with your AI chatbot
- Ask your admin assistant which payments still need confirming, and get equipment hire and payment method reports
- Your admin assistant can list open classes including places you hold for named accounts, and its revenue report now includes pay-per-session and equipment income
- Your admin assistant no longer treats bookings paid without a pass as unpaid
- Bookings paid in full without a pass no longer show as unpaid, and equipment booked with a class now counts as equipment income
- v18.0.18See your equipment hire figures in Reports, filter them by item, with pay-per-session and equipment income in Profit and Payment methods
- Equipment hire now follows your deposit and pay-later settings at booking
- v18.0.18Deposits and discounts on equipment hire now cover the whole hire
- Customers can hire more than one unit of equipment at the same time, and booked appointments only show as Reserved when you limit customers to one booking per class
- v18.0.18The Welcome tour now helps you set up equipment hire, with examples for your business type, and finding your business type at sign-up is easier
- Your business starts with booking settings made for your business type, and the Welcome tour can add your first equipment hire item
- Your admin assistant now gives setup advice and examples made for your kind of business
- v18.0.18Cash orders now tell customers to pay at the front desk, and equipment hire prices are clearer in the cart
- Receipts now work for bookings paid for without a pass
- v18.0.18Customers can now find their equipment hires in their account history, and checkout shows clearer hire prices and confirmations
- v18.0.18Sessions you have already booked show as Reserved and cannot be booked again, and choosing equipment hire length and quantity is easier
- Your admin assistant now keeps your other days' hire hours when you change equipment hire hours
- Your admin assistant can now set up equipment hire and manage appointment add-ons
- v18.0.18Offer equipment hire as a booking type, and customers can now book it in the app
- Carts of customers who have not signed in now respect your pass quantity limits
- v18.0.18Save your favorite requests in your admin assistant and run them again in one tap
- Save your go-to requests and forms as Favorites in your admin assistant
- v18.0.18Pole studios is now a business type, and the Welcome tour keeps the business type you typed yourself
- v18.0.18The scheduler shows the full length of longer bookings, and free bookings send other cart items to checkout
- Moved appointments keep their add-on time, and equipment stays reserved for the whole booking
- v18.0.18New questions you create while building an intake form are now always added to the form
- Your admin assistant no longer adds duplicate chatbot questions, explains when training is full, and carries out changes you approve
- v18.0.18Add a Signature question to your intake and registration forms, and free bookings finish without going to checkout
- v18.0.18Set pass settings per location, see clearer appointment prices, and keep your LINE ID in the Welcome tour
- Settings history now shows changes made for each location, and customers' display preferences are recorded
- v18.0.18Delete your own messages, and appointment booking is quicker with a simple quantity picker and a refresh button
- Customers who have already bought from you can now share your referral code
- v18.0.18Choose a carrier or company invoice when you generate a receipt for a payment
- Clearing the company tax ID when issuing a receipt now issues it without one
- v18.0.18Invoices now use only the invoice details you chose, and the checkout step title shows what you need to fill in
- v18.0.18Setting up follow-on services is clearer when booking an appointment
- v18.0.18Checkout opens the invoice step on the carrier form, and invoices are now saved to your mobile barcode
- v18.0.18Appointment times now allow for add-ons, follow-on services no longer double-book your staff, and bookings without an instructor work with add-ons
- v18.0.18Dog washing is now a business type, with pet-friendly wording and booking
- v18.0.18Your customer home page now hides empty upcoming classes and clearly shows when your address or opening hours are missing
- v18.0.18Set Configuration and Customization per location, pick your app colour in Configuration, and reorder your customer menu more easily
- Your admin assistant now changes the dependent on many bookings with one approval and no longer creates duplicate dependents
- v18.0.18Pass lists no longer show blank rows
- Your admin assistant now finds the right help article, gives you the link you accepted, and no longer asks you to approve empty changes
- v18.0.18Hidden passes can now be given away as a free gift with a discount
- Hidden passes can now be given away as the free gift of a giveaway coupon, only with the pass that earns it and only while the coupon applies
- v18.0.18The Welcome tour no longer asks Google sign-ups for a LINE ID, and checks your LINE ID as you type
- The Welcome tour no longer requires a LINE ID if you did not sign up with LINE
- v18.0.18Add us on LINE from the Welcome tour, and appointment times refresh when they were just taken
- The Welcome tour now recognises owners who are already friends with our LINE account
- Customers can join an existing appointment session even when the instructor has reached their daily limit
- LINE chats now stay in one conversation, and failed social posts get more chances to publish
- The Welcome tour no longer accepts a LINE ID that belongs to someone else, and your admin assistant can list repeating classes for one location
- September 2026
- v18.0.18The Welcome tour now checks that your LINE ID belongs to your LINE account and tells you what to fix
- FEATUREDBetter LINE integration, plus a free LINE menu design if you have not connected yet
- v18.0.18Failed social posts are tried again automatically, and the Welcome tour now checks the LINE ID of owners who signed in with LINE
- Your admin assistant now keeps up with short replies, carries out changes you approve, and books relative dates correctly
- v18.0.18The Welcome tour now asks for your contact details and keeps what you type
- v18.0.18Customers can open their messages from the messages button at the top of every page, or from the Inbox
- v18.0.18Text, photos and videos sent together in a message now stay together
- Photos sent in messages no longer replace earlier photos
- v18.0.18LINE buttons now open your official LINE account correctly
- Your admin assistant now answers correctly when you ask about one specific class
- Your admin assistant now finds open classes by time of day, explains colored labels from the help center, and recognises customers by part of their name
- Your admin assistant now finishes moving a booking to another session, and gives Chinese pass summaries reliably
- AI summaries in Chinese now use the same figure names you see on screen
- Your admin assistant now records unpaid passes correctly, switches a booking's pass safely, and only books customers you choose
- Your admin assistant can switch the pass used for a booking and issue unpaid passes, and reserved courts stay with their session
- v18.0.18Change your business type from the Customization settings page
- v18.0.18Version 18.0.18
- Your admin assistant can now change the instructor or room on appointments, and explains schedule clashes clearly
- v18.0.17Set how dates, times and names appear for your studio, and customers' display choices now stay with their account
- Importing your business details works even at busy times, and your assistant can name English buttons in Chinese replies
- Your admin assistant only links to pages it has found, including related pages, and always replies when you ask it to take you somewhere
- Appointments booked through checkout now appear in Google Calendar
- v18.0.17Checkout notes made only of numbers no longer break the order confirmation
- Your admin assistant now answers faster when it gets stuck, finds customers by surname, and opens one-off class forms reliably
- Automatic replies to social media leads now go out after a failed attempt
- v18.0.17Typing in admin fields no longer drops characters, and kiosk settings keep your latest edits
- Adding a dependent with your admin assistant no longer fails after you approve it
- v18.0.17Appointment booking now takes customers to the next available day when a date is full
- v18.0.17Your timezone choice now stays saved, and class history shows times in that timezone
- Your business name now shows correctly right after you sign up
- v18.0.17Pass details, email history and signed waivers are easier to read in dark mode
- The website assistant now recommends features for your type of business
- v18.0.17Your account now shows full pass and payment details, more notification choices, and simpler display preferences
- Asking your admin assistant to open a tutorial now gives you the tutorial link
- Turning all app notifications on or off now saves, and private pass notes stay private
- Group bookings now use your soonest-expiring visits first, and empty registration forms are no longer shown
- v18.0.17Business sign-up no longer says you signed in on another tab when you did not
- v18.0.17Your assistant's personality now shows in your language during sign-up and the Welcome tour
- The website assistant can now answer questions about plans and pricing
- Signing in with LINE or a social account is now faster
- Your admin assistant can now find members who attended at least a set number of classes
- v18.0.17Connect to ChatGPT from your Welcome tour, and the customer assistant recovers after sign-in is renewed
- Your LINE assistant now understands older menu buttons, and the Welcome tour accepts website addresses without https://
- Instagram Reels with licensed music no longer appear as broken photos, and reopening a used LINE sign-in page now explains what to do
- v18.0.17Classes now show the correct time booking opens
- v18.0.17Per-person add-ons chosen from a single-choice list are no longer overcharged
- Opening a product update in your admin assistant no longer adds it twice
- v18.0.17Opening a new feature update in the admin assistant no longer shows a false error
- Connecting OmceanBooking to ChatGPT with Google or LINE now finishes reliably on any device
- FEATUREDOmceanBooking is now available in ChatGPT
- Appointment add-ons now add the right amount of time to a booking
- Equipment groups can now be saved with only a Chinese name
- Appointment add-ons keep the price customers chose once they are in the cart, plus a clearer message when a class is no longer available
- The admin assistant now adds dependents to the right customer and shows who they are before you confirm
- v18.0.17Payment now tells you when a class is no longer available
- v18.0.17Admin pages no longer stay loading after you sign in with a login link
- Join the waiting list for full appointments on the new appointment experience, and social post photos keep their shape
- v18.0.17Join the waiting list for a full appointment on the new booking experience
- v18.0.17Appointment add-on names now show exactly as you saved them when editing
- The admin assistant now shows you where to change the LINE link on your booking page, and can change it for you in the same request
- v18.0.17Finding and choosing your timezone is now easier
- Bookings now complete after payment even if an add-on in the cart was removed
- v18.0.17Version 18.0.17
- v18.0.16📱 OmceanBooking v18.0.16 released
- Customer pass history tables no longer disappear when you reopen an older assistant conversation
- v18.0.16Dates in admin assistant tables now show correctly when they include the day of the week
- The admin assistant no longer takes back changes it already made, handles leave requests in one step, and shows dates in its tables
- v18.0.16Set appointment settings for each location on the new appointment experience
- Appointment times now follow each location's own room settings, and update as soon as you switch
- v18.0.16Archived appointment add-ons no longer appear when customers book
- v18.0.16Add paid extras for every place in a multi-place booking, with correct per-place pricing
- v18.0.16Appointment add-ons are now available for studios using the new appointment experience
- v18.0.16The cancel button now always shows on the details of a class you have booked
- The admin assistant keeps working on your passes after you approve a change, and can now switch passes to activate on purchase
- The admin assistant finishes tasks after you approve them, and can find high-spending customers with no active pass
- Forms from your admin assistant now open reliably and keep their full wording
- Tools connected through the API now see late cancellations, deleted locations and bookings without a pass correctly
- Asking the assistant to set up your business now takes you to the Welcome tour
- v18.0.16Version 18.0.16
- v18.0.15☁️ OTA release v18.0.15 is now live
- Record class attendance from your other tools through the API
- The assistant no longer adds made-up conversation text to the end of its replies
- v18.0.15Social account profile cards now show what is missing, show your latest bio, and explain when a profile needs to sync
- Editing a social profile no longer risks clearing details that had not synced yet
- v18.0.15Your social accounts now look like profiles, and writing a post is organised into tabs
- The assistant now asks for both amounts when you set up a referral campaign
- v18.0.15Edit more of your Instagram, Threads and Facebook profile, including your profile photo and business contact details
- v18.0.15Schedule your social posts, add up to ten photos or a video, add paid extras to a confirmed booking, and clearer equipment settings
- Disconnected social accounts stay disconnected, and connection status no longer gets stuck
- v18.0.15Delete a social post, see your account figures, and check each platform's connection at a glance
- Book straight away when a class offers a paid extra, and clearer status for your connected social accounts
- v18.0.15Restoring or saving a class now tells you why it was refused
- v18.0.15Connect your social accounts to the browser extension in one click, and see which session was refused when equipment is fully booked
- Cancelling a class now frees the court or equipment it was holding
- v18.0.15Equipment-unavailable messages now name the item that is fully booked
- Confirm a cancellation by class name and time, not a booking number
- v18.0.15Reply to comments on your Instagram posts, and keep a half-written post while the page updates
- v18.0.15Cancelling a subscription for a pass that costs nothing now works
- Checkout now shows only the court or equipment held for your own booking
- v18.0.15Classes with no space left now show as full, including when all equipment is taken
- v18.0.15Move a session onto a different equipment unit, and book several people with their own passes even when payment is needed
- Group classes now hold their own court or equipment from the moment you schedule them
- Equipment photos and descriptions now reach your customers, and class details show the equipment they chose when booking
- Changes to a salesperson's commission on a sale are now recorded in activity history
- v18.0.15All equipment for a class session now shows, even for large classes
- v18.0.15Find equipment allocations faster: filters, customer names, and Allocations as your first tab
- See who each allocated equipment unit is for, and filter your Allocations list
- Paid equipment add-ons are no longer lost when payment takes a little longer to confirm
- Ask the assistant to check, add and record payment for equipment on existing bookings
- v18.0.15Add optional equipment to a booking you have already made, and see what each booking includes
- v18.0.15See a class's equipment and prices on its details page
- v18.0.15See which equipment is assigned to each booking, from your Equipment page and each class session
- Equipment prices and sharing settings you set for a class now apply when customers book
- Changing your equipment after booking now works, and paid add-ons and required choices stay with your booking
- v18.0.15Equipment held for you when booking now counts as your choice, and bookings no longer fail saying equipment is unavailable
- v18.0.15Optional equipment add-ons now appear when booking, equipment choices are no longer lost, and bookings with assigned equipment confirm correctly
- The admin assistant now books 1-on-1 appointments at the times you ask for
- v18.0.15Manage your equipment from the new Equipment page in your admin menu
- Moving a payment to another branch is now recorded in its activity history
- Ask the assistant to add notes to a class or appointment, and shared account changes now reach the app
- Customers removed from a shared account can no longer book with its shared passes
- The admin assistant now knows when you have the PAYUNi or SunPay settings open
- The admin assistant no longer says it cannot do something it can do
- v18.0.15Booking places for different people no longer loses their names when other items still need payment
- QR codes that were rejected at the check-in kiosk and entry gate now scan correctly
- Booking for several people now uses the right pass for each person when one place is your own
- v18.0.15Pay for each person with their own pass when booking a class for several people
- FEATUREDObie AI Assistant: book multiple classes at once
- Change who a waiting list spot is for without losing your place, and see full pass details
- v18.0.15Join the waiting list for a full class, see and cancel your waiting list spot, and clearer pass choices when booking several sessions
- v18.0.15Class lists now name the category and show the length before the room
- Asking your assistant to book again after a declined or partly failed booking now works
- v18.0.15Refreshing or opening a link to checkout now keeps you on the payment step
- Classes without an instructor now appear in class history
- v18.0.15Links and page refreshes now reopen exactly what you were viewing, plus a new History area in your account
- v18.0.15Browse every upcoming class for a class, instructor or room, with date and space available filters
- Consultation and contact requests on our website now confirm only when they reach our team
- v18.0.15Signing up again now offers to open the business you already created, and LINE sign-in works across several tabs
- Continuing a sign-up now requires the same Google or LINE account you started with
- Coming back to finish signing up no longer creates a second copy of your studio
- Editing a customer's details no longer records a profile photo change
- v18.0.15Signing up with LINE on your phone now completes, and breadcrumb links work on a fresh page load
- Registering at the check-in kiosk is no longer recorded as a sign-in attempt
- v18.0.15See every check-in kiosk action in a new Kiosk events list, and never save a paid class without a price
- Saving a class with no price now works, and a class that cannot be created tells you instead of failing quietly
- v18.0.15A clearer check-in kiosk: one card per booked class, a countdown to class time, and faster sign-in
- Your one booking per class setting now applies at the check-in kiosk too
- More accurate assistant reports and safer deletions, with clearer answers on our website
- The check-in kiosk now shows today's classes only
- v18.0.15The check-in kiosk now shows today's remaining classes, five at a time
- Renaming a family member with the assistant now checks your choice first and says clearly when nothing was changed
- Asking the assistant to delete a dependent no longer asks you for a new name
- v18.0.15Sign up and set up your studio comfortably on your phone
- Your PAYUNi and SunPay payment details now save correctly
- v18.0.15Take card payments with PAYUNi and SunPay, set them up yourself, and see which payment methods suit your country
- v18.0.15Family member notes are no longer lost when saving, and a duplicate email now explains itself
- v18.0.15Invite your whole team during setup, and All bookings is ready automatically when you offer classes and appointments
- New studios start with discounts and intake forms switched on, and choosing classes and appointments turns on both booking types for you
- v18.0.15A calmer first day: no product update pop-ups for brand-new studios, and a simpler welcome invitation
- New team members added as Manager now get manager access, and assigning Manager needs role permission
- Guided setup keeps everything you approved when you choose Not now, and switches to your industry's wording right away
- v18.0.15Guided setup now speaks your industry's language and stops asking you to pick a booking type twice
- v18.0.15Edit the details found during setup before you use them, plus correct reward totals on multi-item orders
- Guided setup now keeps your Chinese pass name and sets up appointments when you offer both
- v18.0.15Set up your studio on its own guided setup page, import your details from your website or a timetable photo, and sign up with Google or LINE
- Switching demo business types on our website now gives you a fresh demo each time
- Creating a course now closes the appointment times its sessions take up
- v18.0.15Version 18.0.15
- v18.0.14Saving a family member no longer clears hidden details, and the kiosk fully resets when a confirmation is left open
- v18.0.14Choose which family member details you collect, and let customers reserve classes at the kiosk
- Customers can reserve an upcoming class at the check-in kiosk, and you choose which dependent details you collect
- The assistant now handles the extra dependent detail your business collects, and follows your dependent field settings
- The admin assistant now opens the right Calendar settings page, and gives you just the link when that is all you asked for
- The assistant's link to your calendar visibility settings now opens the right page
- Booking a class that can't be cancelled no longer warns that the cancellation period has passed
- Smarter intake forms: questions that respond to earlier answers, family member details and info boxes
- Finished tours are always saved in your chat, browse highlighted new features, and the assistant can build form rules and content
- Delete several family members in one confirmation, and safer booking moves with the admin assistant
- Moving classes to another room now updates the available times of everything else that uses those rooms
- Buying a required pass at checkout now follows the booking itself, not the class's appointment availability
- v18.0.14Version 18.0.14
- FEATUREDv18.0.14Registration forms: capture what you need from every new customer
- Booking rules now follow the location the class belongs to
- v18.0.13Choose whether customers can book a pass-only class or appointment and buy the pass at checkout
- Changing buffer time now updates the available times of other classes and services that share an instructor, a room or equipment
- v18.0.13Session lengths now show in minutes and seconds, so short visits no longer read as 0 min
- v18.0.13Version 18.0.13
- v18.0.12☁️ OTA release v18.0.12 is now live
- Messages are now delivered exactly as you typed them
- Connected tools can now message your customers, one person or a whole class at a time
- v18.0.12Passes, classes, services and instructors now appear in the order you arranged them
- Converting only some of a customer's remaining visits now works exactly as you submitted it
- Your LINE assistant now books only what you confirmed, and the admin assistant stops claiming things it has not checked
- v18.0.12Your class now shows as attended as soon as you open it
- v18.0.12Changing a class's booking or cancellation settings now tells you what it does and does not affect
- Moving a repeating class to another day now moves its finish time too
- v18.0.12Your studio location now shows a real map picture in the app
- v18.0.12The redesigned customer home screen is now on by default for most studios
- Dependents' names are no longer sent to the customer app
- v18.0.12See each customer's dependents right in your customer list
- Payments, invoices and shop stock are now recorded at the right branch
- v18.0.12Dependants are now called Dependents everywhere, and you can rename the word to suit your business
- Find a parent or guardian by searching for their child's name
- Browse our features by category, with real product recordings and answers to common questions
- v18.0.12Version 18.0.12
- v18.0.11☁️ OTA release v18.0.11 is now live
- Your chat history now shows only what you actually typed, at the right time, and the demo link stays on our website
- v18.0.11The rebuilt check-in kiosk is now the default for studios setting one up
- v18.0.11Guided setup that was interrupted now picks up with a visible message again
- v18.0.11A smoother first meeting with your setup assistant, plus attendance pass counts that stop loading
- Guided setup now opens with a personal welcome instead of the assistant thinking out loud
- The check-in kiosk no longer shows anyone's email address or phone number
- v18.0.11The check-in kiosk no longer errors when there are no classes scheduled
- v18.0.11A rebuilt check-in kiosk with phone-number and printed QR check-in, plus dashboard cards that compare the last 7 days
- See the customer form in action on our website, in English or Chinese
- Other tools can now add classes to your calendar for you, and see your courses
- Watch real admin screens on our website, compare support plans on your phone, and a new limit of three live API tokens
- The assistant keeps track of what day it is in long conversations, and integration questions are no longer refused
- Try the Admin AI assistant live on our website, and meet Navi, our booking assistant
- v18.0.11The start date you set on a registration form is now saved
- Answers from the assistant on our website appear word by word again
- v18.0.11Ask every new member to complete a registration form when they join
- The website demo now shows the real booking app, and the assistant gives straighter answers about prices, no-shows and free appointment times
- Try the admin assistant for real on our website, before you sign in
- The admin assistant no longer rewrites an answer you are already reading
- Staff without appointment access no longer see appointment bookings in the assistant's customer lookup
- Ask the assistant whether a customer is booked into a class, including full ones
- A check that stops a branch or address being saved as a class room by mistake
- v18.0.11Customers can look back at the forms they completed, from a booking or from their account
- v18.0.11Studios that take payment in person no longer show an online checkout, and the attendees page loads for every name
- v18.0.11Choose whether to keep a customer's records when you delete them, plus a course clash warning you can actually respond to
- Choose to remove a customer's records when you delete them, with quieter, tidier cancellations
- A cleaner LINE sign-in prompt with a clearer Login / Register button
- v18.0.11Overlap warnings now cover repeating classes and courses, connect a LINE user to a customer, and a limit of 5 live API keys
- LINE chats follow the signed-in account, clearer calendar clash warnings, and a limit of five live API keys
- The assistant no longer goes silent when it explains it cannot change something for you
- The admin assistant now asks you to pick the exact booking or family member before changing it, and keeps its working-out to itself
- Payment alerts now name the location where the payment was taken
- v18.0.11LINE sign-in now recovers by itself, both on the web and inside the LINE app
- v18.0.11Ask customers why they are cancelling, plus a fixed order confirmation screen in Chinese and a retryable LINE sign-in
- Purchase notifications name the right location, and buying a pass on the older appointment page frees your held time
- v18.0.11The home screen no longer stays stuck on its loading placeholder
- v18.0.11Finish the welcome tour and your assistant takes over your setup, plus hidden reviews stay hidden
- Cancelled appointment bookings release their equipment, and a session can no longer be overbooked at payment
- v18.0.11Find your referral codes in your account, and share them exactly as they are written
- A customer's location now follows the venue they last booked
- Notifications now name the location the message is actually about
- Confirming a booking on the older booking page now releases your temporary hold
- Two-person appointments now keep both places when they join an existing session
- Booking an appointment time no longer fails while someone else is checking out
- Appointment bookings at the same time now always join one session, and every class-package subscription renews its own places
- v18.0.11Tapping a customer's name in an admin list opens their record again
- v18.0.11Copy a customer's name or an invoice number straight from any admin list
- Add a customer's family member through one short assistant form, and get the right location every time
- Buying the same class package twice now books places for both copies
- August 2026
- Ask the assistant to convert unused pass credits into a different pass, with one guided form
- Ask the assistant which classes a customer is waiting for a place on
- Ask the assistant the same question again and it re-checks instead of repeating a wrong answer
- v18.0.11Filtering appointments by duration no longer empties the service list, plus clearer booking labels
- Pick the exact pass a customer already owns when asking the assistant to change it
- v18.0.11Checkout totals now include appointment extras, and repeat booking offers real available times
- The assistant can now cancel a booking made by someone who also works at your studio
- v18.0.11Studios on NewebPay can now manage subscription plans, and the app now starts in Chinese by default
- Ask the assistant which location you are working in and get a straight answer
- v18.0.11Subscription pass billing cycles now match what NewebPay can actually charge
- Moving a family member's class booking keeps that family member, and the assistant can answer change-history questions from any page
- Ask the assistant to book a class for a customer's family member
- v18.0.11Buy a subscription pass at studios that use NewebPay
- v18.0.11Repeat booking shows all instructors' times when you have no preference, and dark mode is readable again on more screens
- v18.0.11Appointment times keep up when you switch days quickly, and dark mode buttons are readable again
- v18.0.11Appointment booking steps no longer get stuck loading, and service details open correctly
- v18.0.11Smoother appointment booking: loading placeholders, faster tab switching and multi-session one-to-one bookings
- v18.0.11Appointment booking now says class everywhere, and the duration filter, booking bar and Clear instructor all work correctly
- v18.0.11A redesigned appointment booking flow, with filters, photos and next available times
- The assistant now answers about the customer you name, not the one on your screen
- v18.0.11Tap your studio name to go home, clearer appointment booking errors, and correctly ordered appointment times
- Change your password from inside your account, with a minimum length of 8 characters
- v18.0.11Version 18.0.11
- v18.0.10☁️ OTA release v18.0.10 is now live
- Waiting-list numbers on a class now update straight away
- The assistant can now book a customer into a class for staff with Customers or Passes edit rights
- Staff can now book customers into classes through the admin assistant, matching their permissions
- v18.0.10More of your account screens now read in your own language
- v18.0.10Find out when the assistant answer you reported has been fixed
- Ask the assistant which plan you are on and when it expires
- v18.0.10Version 18.0.10
- v18.0.9New staff permission: Override pass defaults, plus the newer class details window for more studios
- v18.0.9Every studio's customers now open upcoming bookings in the new booking details window
- v18.0.9Set your assistant's personality and standing instructions in the chat, or just ask it to remember them
- FEATUREDv18.0.9Class schedule announcements
- Shorter admin assistant answers by default, and the LINE waiting-list confirm button works for long class names
- Ask the assistant which classes still have space, and clearer LINE answers when a booking is blocked
- Join a waiting list on LINE when a class is full, plus shorter assistant answers you can shape yourself
- v18.0.9Skip past sessions when giving out a class package, and much more of the admin now reads in Chinese
- Ask the assistant for one family member's bookings, and move a booking to another family member without cancelling it
- Online class meeting links no longer disappear when someone books just before class
- v18.0.9Browse your calendar back to the day you joined, and Notes are now open to every staff member
- v18.0.9Filter your shop purchases by whether they have been picked up
- v18.0.9Passes with no visits included now show as used up instead of expired
- v18.0.9Transfer and referral codes are easier to read and type, and a clearer message when a class is full
- Ask the assistant for an instructor's sessions month by month, with more reliable answers all round
- Buying a pass or product together with a class place now always delivers what you paid for
- v18.0.9Payment method titles now show in your own language at checkout
- v18.0.9Click to place selected rows when reordering, plus clearer checkout wording and member attendance visibility
- Paying online no longer loses your class or pass when your booking hold times out
- Referral codes now discount items added after the code, and a cart can no longer be paid for twice
- v18.0.9Rating questions no longer show a stray character, and more Chinese wording added
- Bulk attendance actions now follow your Bulk Management permissions, and unpaid bookings keep their equipment
- v18.0.9Your cart and order confirmation now show the full booking details, in Chinese too
- v18.0.9Reorder several classes, passes or instructors at once
- v18.0.9The payment window no longer closes itself when your order total has not changed
- Clearer message when equipment runs out while booking, and pay formula edits keep every assigned instructor
- v18.0.9Shop stock levels now match the location you are working in, and update right after an adjustment
- v18.0.9Stock adjustments now follow the location you are working in
- A shop item's stock history now shows only the location you selected
- The assistant keeps helping when customers ask about buttons or missing notifications, and approved forms submit reliably
- v18.0.9Open a past class from your class history to see its full details
- Checkout no longer asks you to review your order again for no reason
- Discount and coupon usage counts are now accurate, and update automatically after refunds
- Ask the assistant for instructor session counts and flat-rate pay estimates, and get answers it can actually back up
- Classes without an assigned instructor now open normally
- v18.0.9Attendee search, class action menus and class editing permissions all behave correctly again
- Cancelling a booking frees up appointment times again, and an edited session size sets its own capacity
- v18.0.9Searching your scheduled classes no longer interrupts your typing, and editing a blog category keeps what you type
- LINE replies no longer mix up messages sent close together
- The assistant answers questions about your studio rules only when your own material covers them, and explains delivery problems more carefully
- v18.0.9Opening one detail window from another keeps the link working, and required notices keep appearing
- v18.0.9Required notices wait until you close what you are doing, and booking steps count correctly
- v18.0.9Class announcements are shown right after booking, and no longer go missing
- v18.0.9Notification history now shows why a notification was denied
- Announcements and messages to all customers read correctly, and only go out for classes still going ahead
- Ask the assistant to write, publish and manage your Blog, News and class announcements
- Editing product options with the assistant works on longer names and unchanged names, and customers without an invoice preference load correctly
- Editing product options with the assistant keeps cost, SKU and barcode, and profile details stay within your location
- Ask the assistant to organise your shop categories, product options, add-ons and customer details
- v18.0.9The cancellation form now opens properly when you cancel a booking from class details
- Booking the last available court or piece of equipment no longer reports it as unavailable
- Removing a held waiting-list place from your basket no longer fails, for guests too
- Booking a class that does not require a pass is confirmed without asking for one
- v18.0.9Your booking confirmation stays on screen until you press Done
- v18.0.9Reservation times follow your time format, and free bookings skip checkout
- v18.0.9Family members show their own photo when confirming a booking, and reservation times read more clearly
- The attendee you choose for a booking is now saved correctly
- One pass and one attendee for a whole multi-place booking, plus clearer fixed booking quantity
- Group bookings now use the right number of pass visits and hold every place
- v18.0.9See all your places on a class, choose which ones to cancel, and get an up-to-date cancellation warning
- v18.0.9Choose the attendee and pass for every place in a multi-person booking
- A confirmed booking no longer keeps holding a second place
- v18.0.9Move back and forth through booking steps, with a smoother step change and a clear Done on the last step
- v18.0.9See every session of a course and switch between them, plus a clearer Reserve again and safer booking confirmation
- Bookings without a pass now show the amount owed, and a failed booking is fully undone
- v18.0.9Confirming a booking no longer risks a duplicate booking, a double pass deduction or a stuck confirmation window
- v18.0.9Attendance visibility and email delivery status for every studio, plus a clearer booking confirmation and cancellation policy
- Booking without a pass no longer uses up one of your passes
- v18.0.9A clearer booking confirmation screen: class photos, pass details and easier equipment choices
- Reservation holds now belong only to the customer who made them
- Equipment is now held per booking, and renewing class packages book newly added classes
- v18.0.9Open a booked class to see its status, deadline and details - and change them without losing your last edit
- v18.0.9Leftover editor placeholder images no longer appear on your About Us page
- Ask the assistant who bought a pass and get a working link to that pass's Purchases tab
- v18.0.9See every purchase of a pass in one place, plus tidier class cards
- LINE cancellations confirm the exact booking, and screenshot reports get a real reply
- v18.0.9Appointment bookings on the older booking screen hold a single place again
- Set a fixed booking quantity so every booking reserves the whole package
- v18.0.9See how you can pay for a class before you book, plus session notices and fixed-size bookings
- LINE assistant answers instead of timing out on busy schedules
- v18.0.9See product variants in your detailed shop report, and clear filter chips in one tap
- Variant names in the detailed Shop report, plus correct amounts due when booking and unread badges that clear on older apps
- Shop Purchases now shows collected items too
- v18.0.9Classes only show Pass required when they really are, and Pay at the appointment shows the right amount
- v18.0.9Appointments book the right number of attendees, plus a clear message on older browsers
- LINE AI chatbot handles your welcome message and menu buttons, and shows it is thinking
- v18.0.9LINE menu images upload correctly, and outstanding balances match the location you are booking at
- LINE bot menu images now keep their original format
- v18.0.9LINE menu preview now shows the right image, and guests follow the same class payment rules
- v18.0.9Pay the rest of a class deposit later, straight from your basket
- LINE assistant fixes: one clear reply per question, invoice carrier questions understood, and a fresh check when you say a booking exists
- Appointment availability no longer offers times that are already taken
- v18.0.9Pay in full, deposit or pay later - now shown and charged correctly for every class in your booking
- Class events moved to another Google Calendar keep syncing
- Ask the assistant about a course by name and get a faster, more reliable answer
- Honest assistant replies: completed changes, consultation change requests, and page handoffs
- v18.0.9Book classes and appointments as a guest, plus a steadier login pop-up
- v18.0.9Create an account straight after a guest purchase, and choose what happens to bookings when you delete a pass
- Deleting several purchased passes at once now handles their bookings properly
- Guest checkouts now join your account when you sign in
- v18.0.9Reopen your last table export without generating it again
- v18.0.9Chinese labels for the Per session and Per message tabs in AI assistant reporting
- Attendee names now appear in your synced Google Calendar events
- See which family member a booking is for in your API data
- v18.0.9The new Classes, Passes, Instructors and Class Rooms screens are now live for everyone, and details open in place
- Emptying your basket now frees held class and waiting-list places right away
- More reliable Google Calendar sync when class attendees change
- Cancelling with a penalty now counts correctly, plus filters for your API key usage list
- v18.0.9Choose whether a cancellation charges a penalty, plus a clearer API usage view
- See how your API keys are being used, and track key changes in your activity log
- v18.0.9See how your API keys are being used, with a new Usage and Log view
- Your LINE quick reply menu setting now applies to AI chat too
- v18.0.9Quick Replies now work with the LINE AI chatbot too
- Assistant fixes: listing rooms without a set capacity, and booking a consultation on the website
- v18.0.9Choose read-only or test mode for your API keys, plus more you can do over the API
- Filtering your message inbox by tag works with more than one tag selected
- v18.0.9Bulk edit class instructor and time, plus a Clear filters button on empty calendar days
- Change the instructor or start time of several classes at once
- v18.0.9The AI assistant is now available to every studio
- v18.0.9Pay for subscriptions with NewebPay at checkout
- v18.0.9Assigning a pass from a customer's class history no longer shows errors or duplicate pop-ups
- Recurring subscription payments are recorded reliably again
- v18.0.9Multi-date booking holds, signing in at payment, and classes wrongly shown as pass-only
- Studio search now ignores spacing and punctuation, plus safer baskets when you sign in
- Your basket now follows you when you sign in during checkout
- Ask the assistant to fill an empty appointment slot, and choose which pass a booking uses
- Ask the assistant to put a customer into an appointment slot, and choose which pass pays for it
- v18.0.9Smoother studio search: reliable Chinese typing, a steadier clear button, and one-tap language switching
- The assistant no longer errors when a lookup is left unfiltered
- Discounts without a coupon code now show up again in the LINE assistant
- v18.0.9Course name in the class breadcrumb, plus an Edit class action in the row menu
- v18.0.9Unread badges for What's new, activity log and announcements now follow your account
- The assistant no longer refuses ordinary questions about the booking system
- v18.0.9Version 18.0.9
- v18.0.8☁️ OTA release v18.0.8 is now live
- v18.0.8The assistant reappears when there is a new product announcement
- v18.0.8Hide or show the AI assistant from your profile menu
- v18.0.8Fewer app errors when returning to a page or leaving a slideshow
- v18.0.8Activity log now shows when a change came from ChatGPT
- Activity log now names ChatGPT as the source of its changes
- Connection approval screen now pre-selects Read and make changes when requested
- Assistant fixes for adding class rooms and cancelling a class with edits
- Safer assistant changes, clearer error messages, and pass usage in the API
- Safer limits on what a connected outside AI assistant can change
- Choose whether a connected AI assistant can make changes, not just read
- Let an outside AI assistant make changes to your business, with your confirmation
- v18.0.8The assistant keeps track of the page you are on while the chat is open
- Fixes to the sign-in screen for connecting an outside AI assistant
- Connect your business to an outside AI assistant with read-only access
- Assistant fixes: integration questions, Chinese-named passes, and on-screen table accuracy
- More accurate appointment times, capacity counts and waiting lists
- v18.0.8The assistant can see the table on your screen - and now shows you exactly what it is looking at
- Feature suggestion replies are now sent in full and up to date
- More accurate appointment availability times
- Saving a shared customer account with no changes no longer causes an error
- v18.0.8Better course classes and attendees lists, plus quick class size editing
- Set the capacity of several course classes at once
- Customer access locking now counts penalty cancellations and monthly periods
- Unlocking a customer now fully clears their lock-out details
- Ask the assistant to lock or unlock a customer, and to mark a booking as unpaid
- v18.0.8Assign or change the pass used for a booking, one at a time or in bulk
- v18.0.8Fixes for pass selection lists and booking policy lockout settings
- Assistant answers now show which classes and passes are still unpaid
- v18.0.8Booking policy lockouts: count no-shows, late-cancellation penalties, or both
- Correct assistant answers about customer subscriptions and their payments
- Ask the assistant to give a customer a pass, plus more accurate pass balances
- v18.0.8Smoother merging and rolling over of customer passes
- v18.0.8Richer message previews: clickable links, photos, videos and files
- Assistant can now merge, roll over and transfer customer passes, plus new Shop, Loyalty and LINE Bot tours
- Ask the assistant to combine, roll over, or transfer customer passes
- v18.0.8Merge duplicate passes or roll a balance into another pass
- v18.0.8Guided assistant tours no longer get stuck on the current tab
- Customer AI chatbot guided tour now covers usage monitoring
- Clearer assistant answers about calendar filters, plus a Customer AI Chatbot walkthrough
- v18.0.8AI chatbot now available to all studios, plus clearer attendance labels
- v18.0.8Product update announcements in the assistant, plus schedule list and date picker improvements
- Assistant fixes: admin actions for customers and clearer calendar filter answers
- v18.0.8Assistant now understands your class calendar filters
- LINE assistant now helps you in the chat instead of pointing at app screens
- v18.0.8More reliable search when typing Chinese, Japanese or Korean
- More reliable pass assignment and accurate What's New counts
- v18.0.8Search and filter What's new, plus a smoother feature suggestion flow
- Assistant can move no-pass bookings onto a purchased pass
- Apply a pass to existing bookings without a pass, straight from the assistant
- Assistant improvements: reliable page handoffs, faster LINE replies, and clearer pass and schedule answers
- Customer and pass summaries now refresh right after changes
- v18.0.8Summary views now always show up-to-date information
- Duplicate class reminders are no longer sent
- Buyer name and phone now appear on issued e-invoices
- v18.0.8Opening hours no longer shown when a location has business hours turned off
- Calendar entries now created for appointments booked in the older checkout
- v18.0.8Calendar filters no longer hide classes after switching location
- v18.0.8AI assistant now available to more studios
- Fixed duplicate classes when re-saving a course schedule
- v18.0.8Saved calendar filters stay in place
- v18.0.8Calendar filters now reset when you switch location or business
- Faster recovery and steadier syncing for Google Calendar and Google Meet
- v18.0.8English translations in LINE chat messages
- v18.0.8Opening a shared link now recovers to the right page after a loading error
- Booking links opened outside the LINE app now work
- v18.0.8Fixed app reloading in a loop after an update
- v18.0.8Fewer interrupted bookings when opening the booking page from LINE
- v18.0.8Fixes for booking after app updates and stuck cart items
- Fixed errors when assigning many customers to a course at once
- v18.0.8Faster report exports and clearer booking confirmation errors
- Booking and social account connection fixes
- Clearer payment status in assistant answers, plus form and language fixes
- v18.0.8Fixed booking confirmation screen not loading for some classes
- v18.0.8Version 18.0.8
- v18.0.7Class reservations now take you to the confirmation page
- v18.0.7Clearer payment statuses and instant booking with an existing pass
- Stronger protection against duplicate class bookings
- More accurate assistant answers about class scheduling and pass purchase limits
- Faster permission updates and more reliable payment status
- Assistant answers corrected for cancellation cutoffs, pass payment status, and timing
- v18.0.7AI assistant available to more studios, and a more reliable booking confirmation window
- Ask the assistant about Google Calendar sync
- Ask the assistant about your Google Calendar sync
- More reliable class calendar sync and smarter defaults for new sessions
- v18.0.7New Google Calendar screen now available to everyone
- v18.0.7Google Calendar sync options now display and open correctly
- Google Calendar sign-in now returns you to the calendar window
- v18.0.7Smoother Google Calendar connect and disconnect
- v18.0.7Faster, smoother Google Calendar connection
- More reliable Google Calendar and Google Meet syncing
- v18.0.7Waiting list status only shows for classes that allow a waiting list
- v18.0.7Correct waiting-list badge on the class calendar
- Appointment availability updates correctly after settings changes
- More accurate appointment availability and equipment held at checkout
- Appointment availability fixes for busy staff and shared sessions
- Booking availability fixes for class times, spaces and waiting lists
- Appointment availability and waiting list fixes
- Appointment times load reliably and respect equipment availability
- More reliable booking holds and waiting-list countdowns
- LINE bot now replies when a list has no more items
- More accurate appointment availability while a booking is in progress
- Fixed missing availability in the class booking window
- Fixes for appointment availability and released time slots
- Failed multi-part bookings no longer block time slots
- Court and equipment availability fixes for bookings
- v18.0.7Booking fixes: intake forms, waiver signing, and equipment names
- Ask the AI assistant about equipment
- v18.0.7Equipment-aware booking, restored confirmations, and checkout fixes
- Equipment-aware availability and more reliable appointment checkout
- v18.0.7Pass payment option restored when confirming a booking
- Assistant fixes: settings edits, Chinese button labels, and consultation forms
- Assistant improvements: clearer answers, quicker LINE replies, smoother consultation requests
- Fixed appointment booking through the AI assistant
- v18.0.7Buy a required pass straight from class booking, plus booking checkout fixes
- v18.0.7Tidier pass listings and a more accurate booking hold timer
- v18.0.7New class booking screen, repeat-date booking and assistant cancellations
- New studios now start with a clean customer app background
- Assistant now actually opens the page when you ask it to take you there
- Assistant now always replies, and answers image questions faster
- Smarter, more accurate assistant answers
- Assistant gives clearer answers about cancellations, passes and booking days
- Cancel directly in chat, plus a fix for summary cards with mixed-language names
- Assistant: waitlist positions and cancellation flow fixed
- Fixed staff appointment booking through the assistant, and clearer form guidance
- Assistant fixes: clearer cancellation form guidance and no more stalled replies
- v18.0.7Fixed "select all" in selection pop-ups when searching
- v18.0.7Set a custom reservation time for individual classes
- v18.0.7More reliable app updates
- Smarter assistant answers for booking time limits, late cancellations and forms
- Assistant fixes: clearer cancellation messages, reliable LINE replies, and pass lists for Chinese-only names
- v18.0.7Clearer assistant suggestions and Chinese labels in assistant reports
- Assistant fixes: reading uploaded schedules, setup requests, language and calendar answers
- v18.0.7Clearer confirmation titles when the assistant books or cancels a class
- Assistant now answers in your language and can explain Google Calendar sync
- AI replies now understand photos, and fewer AI answers fail
- Correct usage counts for class-based passes
- Faster, more reliable assistant answers in the right language
- Class capacity above 127 now saves correctly
- Assistant: clearer feature names, correct support contact, and jumps to the right tab
- Assistant replies now stay in your chosen language
- Correct pass expiry dates in AI assistant answers
- Assistant answers more accurately about passes, settings, and full classes
- v18.0.7Assistant can now switch your calendar view
- Assistant can now manage repeating classes, read Excel files, and take you to any page
- OB Assistant now reads Excel files and manages repeating classes
- v18.0.7Attach Excel spreadsheets to the assistant, and quieter page switching
- Fixed repeated assistant replies on LINE
- LINE messages are now marked as read when the assistant replies
- LINE assistant no longer sends internal notes instead of a reply
- More reliable assistant replies on LINE
- Help assistant now always quotes live prices, schedules, and pass details
- Faster, single-reply answers in the LINE assistant
- Fixes for LINE assistant replies and language switching
- v18.0.7OB Assistant now available to more studios
- More reliable assistant replies and booking forms
- Fixed saving class-ability changes when only the accepted classes were updated
- AI assistant: booking for a customer now works, and correct Chinese page names
- Assistant answers are more accurate and follow through
- Assistant: queued follow-up messages, correct reply language on LINE, and more accurate guidance
- LINE assistant: replies match your language, plus a loading indicator
- AI assistant replies now stay in Traditional Chinese
- v18.0.7Add the AI chatbot to any website with the new embed code
- Assistant now gives correct answers about chat history and changing a reservation's pass
- v18.0.7Tell us more when you rate an assistant answer
- v18.0.7Rate, revisit and manage your assistant conversations
- v18.0.7More reliable AI assistant chat when switching accounts
- v18.0.7Fixed customer assistant errors when switching from admin to customer chat
- More reliable item summaries and assistant support for the AI Chatbot custom domain
- v18.0.7A cleaner, easier-to-read booking assistant chat
- v18.0.7AI Chatbot is now an Essentials feature
- FEATUREDv18.0.7AI chatbot for your customers
- AI chatbot test conversations now count toward your monthly allowance
- Manage your customer AI Chatbot by chatting with the admin assistant
- Customise and test your customer chatbot
- Test chat is now a recorded Evaluation space with answer feedback
- Assistant now answers with help articles in your conversation language
- v18.0.7Simpler table exports, multiple knowledge entries, and a weekly availability picker
- Better appointment availability setup, customer preview, and named training knowledge
- Organise your AI assistant's knowledge into named entries
- AI Chatbot is now on by default for new studios
- Assistant can now change more booking, deposit and customer settings
- AI assistant handles more booking and payment settings
- Assistant now opens the page it offered and points to the right settings
- Smarter guided setup: a schedule for every instructor and your own wording kept
- Assistant fixes: content settings lookups and appointment availability setup
- v18.0.7Smoother assistant replies after answering a question card
- v18.0.7Ask the assistant to switch to customer view
- Assistant improvements: instructor phone in setup, clash warnings, clearer answers
- Setup checklist and instructor name fixes
- v18.0.7Assistant forms pre-fill the recommended date and time
- Assistant replies now appear as they are written
- Book appointments for customers with the AI assistant
- Book a 1-on-1 appointment for a customer with the assistant
- Assistant fixes: quick replies in LINE and location updates
- Assistant improvements: exact calendar-month reports, reliable reply language, and step-by-step guided setup
- AI assistant: replies stay in your language, and clearer document-import setup
- Uploaded studio details now complete your setup steps automatically
- Assistant replies stay in your chosen language, and Back to chat keeps your plan
- v18.0.7AI assistant: clearer recovery, a proper Back to chat, and correct Chinese wording
- Assistant: clearer answers, correct cancellation wording, and fixes for Chinese-only listings
- v18.0.7Clearer activity messages in the AI assistant chat
- v18.0.7Report details now shown directly in the bug and feature request lists
- AI assistant fixes: correct weekday, class creation, and cleaner replies
- v18.0.7Correct Pass full and Expired labels on purchased passes
- Pass transfer codes no longer rejected as expired on the last valid day
- Assistant setup: extra instructors on the schedule and a guided availability form
- v18.0.7Clearer custom-answer and add-row controls in the assistant forms
- AI assistant now speaks Traditional Chinese throughout
- v18.0.7AI assistant now always replies in your chosen language
- v18.0.7Assistant duplicate tables, feedback labels in Chinese, and cleaner table loading
- Fixed errors when asking the assistant about deleted records
- Assistant can look up your latest bookings, and quick replies now match your language
- v18.0.7Faster, smarter business search
- v18.0.7Clearer copy confirmation and tidier long text in the admin portal
- v18.0.7Setup summary now shows what was configured, right in the chat
- A clearer setup summary at the end of guided onboarding
- Clearer guided setup: business type pickers, a fixed location step, and links saved automatically
- v18.0.7Version 18.0.7
- v18.0.6AI assistant now works in the iOS and Android apps
- v18.0.6Version 18.0.6
- Ask the admin assistant for your newest customers
- v18.0.5Assistant results: clickable rows, reliable chat history, and better tables
- Assistant conversation history loads again for OceanBooking staff
- Assistant answers now show more results as tables, and customer lists hide contact details
- Guided setup now resumes on the right step
- Assistant no longer stalls after offering to fix a setup form
- v18.0.5Assistant no longer gets stuck on out-of-date forms
- v18.0.5Guided setup and tours now stay in your assistant conversation
- Guided setup and tours now stay in your assistant conversation, with a permanent setup summary
- v18.0.5Fixes for page and message list loading errors
- Guided business setup now picks up where you left off
- v18.0.5Easier way to leave guided business setup
- Guided business setup now moves one step at a time
- v18.0.5Tablet display fixes for the AI assistant
- v18.0.5Smarter assistant setup forms and fewer stale studio sessions
- Faster guided setup: optional opening hours and instructor email
- Guided setup continues after skipping Connect your business
- v18.0.5Smoother start to guided setup in the AI assistant
- Guided tours can now be paused and resumed
- Guided setup keeps your progress, and summaries generate reliably
- v18.0.5End a guided tour at any time
- Guided setup and admin tours: pause, resume, and fewer interruptions
- v18.0.5AI assistant now open to new studios, with resume and pause controls for guided tours
- More reliable quick replies in the assistant
- Summary card overviews no longer stay blank after a failed generation
- July 2026
- v18.0.5Version 18.0.5
- Assistant improvements: hide classes from customers, clearer change history, and a smoother guided setup
- v18.0.4Clearer booking and cancellation deadlines on class and pass pages
- v18.0.4Booking cutoff now shown in class policy details
- Assistant now reports integration checks and subscription cancellations correctly
- AI assistant fixes for course lists and status answers
- Recent AI assistant conversations now sort by latest activity
- v18.0.4AI assistant panel no longer opens on its own
- v18.0.4Assistant fixes: failed form submissions no longer look confirmed
- v18.0.4Fixed calendar date range in the admin area
- v18.0.4More reliable bookings on unstable connections
- One reservation per class is now enforced at booking time
- v18.0.4No more duplicate bookings from automatic retries, plus paged AI chat message reports
- v18.0.4AI chatbot Sessions now has Per session and Per message views
- Booking cutoff times are now applied everywhere customers book
- v18.0.4Fixed stray error messages during app use
- Assistant now uses on-screen names in Chinese sessions
- v18.0.4See a customer's recent app and web sessions
- v18.0.4Guided setup and tour conversations now appear in assistant history
- Assistant now uses the on-screen Chinese names and fewer chat questions
- v18.0.4Find your setup and tour conversations faster in the assistant
- AI assistant now always replies when you ask about guided tours
- v18.0.4Add passes from any location to a customer's cart
- v18.0.4Pass selection now shows which passes your location offers
- v18.0.4Passes sold in All locations are now recorded at the correct location
- v18.0.4Assistant no longer confuses "turn on" requests with opening a page
- Smarter admin assistant answers on class booking rules and pass settings
- Assistant fixes: class point costs, unrequested changes, and clearer wording
- A smoother, more honest AI setup assistant
- Admin assistant keeps your answers and names settings correctly
- v18.0.4Assistant forms now show what is still missing
- Assistant reliability and accuracy improvements
- v18.0.4See exactly when a subscription will be charged
- Recurring subscription passes with NewebPay
- v18.0.4OB Assistant: faster file attachments and clearer form summaries
- v18.0.4Assistant forms: easier uploads, pre-filled scheduling, and smoother recovery
- Guided setup: import from your documents with a clear approval step
- Assistant form fixes: confirmed actions no longer get stuck
- Shopping cart: one-per-customer discounts and guest checkout checks for shop items
- One-per-customer discounts and coupons are now correctly limited at checkout
- v18.0.4AI assistant form fixes: unresponsive forms, leftover attachments, and clearer slot lists
- v18.0.4Easier AI assistant forms, plus date and time picker fixes
- A smarter assistant for scheduling and importing customers
- Assistant now checks the Waiting List feature before answering waitlist questions
- Fixed customers being signed out right after signing in
- Guided setup: accurate progress panel and a confirmation for repeated instructor names
- v18.0.4Setup checklist no longer gets stuck on a completed step
- Assistant fixes: walkthrough language and payment channel replies
- v18.0.4Assistant chat: safer Redo, editable feedback, and multi-date questions
- Courses created by the assistant now include all their session dates
- v18.0.4OB Assistant: rating buttons fixed
- v18.0.4Assistant feedback fixes for form cards
- Assistant chat: spinner and rating fixes
- Hidden classes no longer appear when customers browse the schedule
- v18.0.4Clearer AI assistant confirmations, editable multi-entry forms, and an instructor next-class fix
- Declined assistant forms now stay visible in chat history
- v18.0.4Assistant retry now clears the whole failed answer
- Assistant no longer repeats form answers back with the wrong labels
- v18.0.4More reliable feedback on AI assistant answers
- Assistant: accurate answer ratings and clearer duplicate email handling
- Assistant handles instructors more reliably when adding staff and repeating classes
- Assistant fixes: correct pass issuing, single-name instructors, smoother setup
- v18.0.4Fixed language display issues when translations load slowly or fail
- Fixed passes issued through the assistant, plus clearer payment and Chinese replies
- v18.0.4Correct language on first load and Sunday fix in the assistant
- AI assistant now sends all CRM work to the CRM page
- AI assistant no longer accesses CRM information
- Assistant now understands courses and asks with tap-to-select pickers
- v18.0.4Language fix on landing pages and full weekday choice in the admin assistant
- v18.0.4Assistant forms keep your picked class, instructor, customer, date or time
- v18.0.4Easier answers in the OB Assistant, and language now follows your link
- Assistant form fixes: single-option questions and repeating classes
- v18.0.4Fixed Save button disappearing when managing class attendees
- Clearer guided tours and business wording confirmation
- Wording that matches your business, and cancellation forms on bulk cancels
- v18.0.4Cancellation forms for bulk reservation removal, and skippable intake forms for admin bookings
- v18.0.4Cancellation forms for bulk reservation cancellations
- New guided tours: add-on features, online payment and reports
- Clearer guided tours for appointments and scheduling
- v18.0.4AI assistant now starts the tour you picked
- v18.0.4Smoother guided tour: no duplicate steps and your saved rating is remembered
- Guided tours no longer send you back to the setup guide
- Clearer finish to guided AI tours
- v18.0.4Guided tours: new completion card, ratings, and reliability fixes
- Guided tours now end with a clear next step, plus a new stop on class categories
- Guided tours no longer require finishing business setup
- Guided tours no longer ask you to redo setup
- Finishing a guided tour always suggests what to do next
- A clearer guided tour of your studio admin
- v18.0.4Smoother guided tours in the admin portal
- Fixed: guided tours stayed locked after finishing business setup
- v18.0.4Assistant setup panel now offers every remaining guided tour
- Guided setup progress and a shorter system tour
- Guided tours: assignment limited to account admins
- New guided tours, suggested next tours, and repeatable tours
- New guided walkthroughs and saved tour progress
- Guided tours open to all admins, plus setup and assistant fixes
- v18.0.4Smoother guided tours in the AI assistant
- v18.0.4Clearer special working dates calendar, time-slot fixes, and easier return to a paused tour
- Choose from a catalogue of focused AI tours
- Class package purchase limits, admin cancellation forms, and more guided tours
- v18.0.4Pick a guided tour directly in the assistant chat
- v18.0.4Cancellation forms now appear when staff cancel a booking for a customer
- Start a guided AI tour whenever you want
- v18.0.4Guided tours now highlight the actual page as they explain it
- LINE assistant now starts a fresh conversation after a quiet hour, while remembering earlier context
- Fixed LINE login and sign-up failing for some users
- The AI assistant now uses your custom terminology
- v18.0.4AI assistant refinements and more accurate plan-expiry dates
- v18.0.4Guided tours get an interactive progress timeline
- v18.0.4AI assistant guided tours: assign tours to teammates and pick up where you left off
- Take a guided tour of your admin with the assistant
- v18.0.4Smoother pill navigation and steadier AI assistant
- v18.0.4Your studio assistant can now guide you around the admin
- Ask the assistant about customer carts
- AI assistant can help fill in the form on your screen
- More flexible intake form questions and sign-up fixes
- v18.0.4AI assistant now stays with you as you move between admin pages
- v18.0.4Login screen now shows your email correctly
- AI assistant now manages cancellation forms
- v18.0.4Cancellation forms can now apply to all classes
- Cancellation forms now appear before a booking is cancelled
- v18.0.4AI assistant now helps with your online payment settings
- v18.0.4ATM bank-transfer payments and a follow-along admin assistant
- Smoother guided business setup
- v18.0.4Clearer form recaps and stricter form checks in the OB Assistant
- Smoother website import during studio setup
- Import your studio logo and cover image with the AI assistant
- v18.0.4A smarter AI setup assistant
- Import your business details during guided setup
- Import your business details during setup
- Faster LINE account connection
- v18.0.4OB Assistant: class analytics questions always suggested
- v18.0.4Smarter AI assistant suggestions that match your business
- v18.0.4Fixed garbled ordering in admin assistant answers
- v18.0.4Fixed the bottom menu bar re-expanding when bouncing at the end of a page on iPhone
- v18.0.4More reliable LINE sign-in
- v18.0.4Smoother LINE sign-in and return to checkout
- v18.0.4Smoother LINE sign-in and always-available Logout
- Smarter AI assistant insights and a class-name display fix
- v18.0.4Ask AI assistant: adaptive panel and refreshed look
- v18.0.4Meet Obie — name and personalize your admin assistant
- v18.0.4Give your AI assistant a name and personality
- Simpler AI chatbot setup: name and personality
- AI assistant identity settings streamlined
- Personalize your AI chatbot and manage customers with the assistant
- Give your AI chatbot a name, avatar, and personality
- Smarter setup assistant when you change your business type
- v18.0.4Registration page now respects the language in your link
- v18.0.4A cleaner, easier-to-read AI assistant
- Subscriptions no longer list deleted passes
- Turning off LINE auto-replies now applies everywhere
- Fixed class count in instructor and attendance reports
- v18.0.4Version 18.0.4
- v18.0.3Your studio's logo now shows correctly for customers
- Ask the chat assistant about your account — and apply coupons
- v18.0.3Smoother scrolling in the AI assistant chat
- v18.0.3Train your AI assistant and turn on AI replies for LINE
- Train your AI chatbot with your own Q&A and knowledge
- v18.0.3Fixed navigation staying hidden after closing the AI chat
- v18.0.3AI assistant usage insights and session transcripts
- Fixed an error when clearing or restarting your cart
- More reliable LINE booking messages
- Fixed the chat bot going silent when no menu options were available
- v18.0.3Assistant replies in your language from the first message
- Instructors can mark attendance for their own classes again
- v18.0.3A smarter OB Assistant and a smoother expired-plan experience
- Book and browse right inside the AI chat assistant
- Customize your AI assistant's personality
- v18.0.3Cart and assistant display fixes
- AI assistant on LINE
- AI assistant for your LINE channel
- Fixed staff members being blocked despite having access
- v18.0.3You can no longer delete your own account
- v18.0.3Clearer assistant answers and saved form progress
- v18.0.3Clearer charts and figures in the AI assistant
- v18.0.3Correct discounted price shown for recurring purchases at checkout
- v18.0.3Version 18.0.3
- v18.0.2Improved app stability for large and busy studios
- v18.0.2Private tags no longer appear to customers
- v18.0.2Faster AI assistant on empty tables
- v18.0.2AI setup assistant now helps set up more parts of your studio
- v18.0.2Attachments in messages and the AI assistant
- v18.0.2Easier business setup with more categories and search
- v18.0.2Fixed sharing links for some Help Center articles
- v18.0.2Share help articles and discover related reading
- v18.0.2New pass setting: One class per day
- New pass restriction: one class per day
- Friendlier update when your reported issue moves to In Progress
- v18.0.2More control when updating instructor pay and class settings
- Instructor pay changes are now tracked, protected, and stay put
- Fixes for email attachments and avatars
- v18.0.2Improved the app update prompt
- v18.0.2Share more detail when an AI assistant answer isn't helpful
- v18.0.2AI assistant: rate answers, redo responses, and export insights
- Redo and rate replies in the AI assistant
- June 2026
- v18.0.2Smarter reports in the admin assistant, plus tighter control of hidden passes
- Hidden and unavailable passes can no longer be added to the cart
- Rewards are kept when customer accounts are merged
- Booking confirmation emails now on by default for new customers
- Fixed customers being wrongly excluded from emails
- Correct instructors shown on class details
- Expired class passes no longer reappear for sale
- v18.0.2See and clear invalid customer email flags
- v18.0.2Clearer checkout confirmation while we verify your payment
- Smoother cart and booking experience
- v18.0.2Subscription passes now show clear recurring-billing details at checkout
- v18.0.2Clearer bulk reservation management
- New booking cancellation options and customer insights for admins
- v18.0.2Fixed calendar edit access for your own classes
- v18.0.2Version 18.0.2
- Bulk pass actions and richer customer chat
- v18.0.1Fixed message typing for Chinese, Japanese, and Korean input
- v18.0.1Version 18.0.1
- v17.3.2A celebratory finish to guided setup
- v17.3.2Version 17.3.2
- v17.3.1Fixed items disappearing when multiple locations is turned off
- v17.3.1Passes now show correctly across locations
- Pass rules now display correctly in single-language passes
- v17.3.1A more flexible AI setup assistant
- v17.3.1A smoother OceanBooking Assistant setup experience
- v17.3.1AI assistant: new business analysis reports
- v17.3.1Email delivery insights now available to more studios
- v17.3.1Long pass names now display in full
- v17.3.1Smoother checkout and a cleaner scheduler
- v17.3.1Correct waiver shown when signing pass waivers at checkout
- v17.3.1Class duration display and waiver fixes
- v17.3.1Clearer pass details when signing waivers, plus admin reply improvements
- v17.3.1Easier waiver agreement
- Fixed blank waiver signatures being saved as empty images
- v17.3.1Class attendance report now shows dependant names
- v17.3.1Easier date range selection on phones and small screens
- Corrected email addresses can receive messages again
- v17.3.1Progress indicators now display correctly during longer operations
- Payment confirmation emails and cleaner printed waivers
- v17.3.1Email suppression reasons and waiver signature recording
- v17.3.1Clearer delivery insights for automated emails
- v17.3.1Resend automated emails and clearer waiting-list status
- v17.3.1Waiting list and notification improvements
- v17.3.1More flexible pass expiry reminders
- v17.3.1Bulk pass settings no longer save changes you didn't make
- v17.3.1Bulk Management plus role and permission improvements
- v17.3.1Easier role and permission management
- v17.3.1Bulk Management now respects staff permissions more closely
- v17.3.1Granular staff permissions for Bulk Management
- v17.3.1Clearer attendee avatars in the course schedule
- v17.3.1Recycle bin restore fixes
- v17.3.1Recycle Bin improvements
- Restore several deleted items at once from the Recycle Bin
- Admin portal: email settings history and smarter customer filters
- v17.3.1Activity log for automated emails
- v17.3.1Smarter filters for your Users list
- v17.3.1New customer list filters and group messaging
- v17.3.1Clearer error highlighting on required selections in admin forms
- v17.3.1Clearer form errors in the admin portal
- v17.3.1Drag-and-drop reordering for passes and instructors, plus assistant improvements
- Reorder items right from their edit page
- v17.3.1Customers prompted to sign outstanding pass waivers
- v17.3.1Fixed a display error with all-number names
- Instructor pay now updates correctly after busy class sign-ups
- May 2026
- 🐛 Bug Fix | Calendar Display for One-on-One classes (v.17.0.5)
- v17.0.5🚀 New Feature | New Payment Option: ATM Virtual Account Transfer (EcPay)
- v17.0.6🐛 Bug Fix | Pass transfer & clone issues (v17.0.5)
- ✨ Notification Upgrade — Class attendance dropped below minimum (v.17.0.4)
- ✨ Notification Upgrade — Notify instructors of their upcoming classes (v.17.0.4)
- ✨ Notification Upgrade — Moved Up In Waiting List (v.17.0.4)
- ✨ Notication Upgrade — Send notification when a class is confirmed (v.17.0.4)
- 🐛Bug Fix | Fixed Issue Where User Tags and Customer Notes Were Not Merged Merging Users (v.17.0.4)
- v17.0.5✨ Notification Upgrade — Notify customers when they have an unpaid item in cart (v.17.0.4)
- April 2026
- ✨ Feature Upgrade — Email History Is Now Available in Settings for All Businesses!
- March 2026
- ✨ Feature Upgrade – App Advanced Notifications Now Free for All Businesses!
- ✨ Feature Enhancement – Automatic Variable Pay Assignment When Updating Instructors
- ✨ Feature Enhancement – Attendance Export Adds Dependency Column for Clearer Records
- ✨ Feature Enhancement – Expanded Customer Data Fields in the Users API
- ✨ Permission Enhancement – Customizable Operational Report Access
- ✨ Permission Enhancement – Instructor Access Scope Updated in Appointment Module
- December 2025
- 🚀 New Feature Launch | Shopping Cart Management
- October 2025
- ✨ Permission Update – Instructors can only view their own salary on the "Operations Report" Page
- August 2025
- 🚀 New Feature! Purchase and Earn Reward!
- 🚀 New Feature! Earn Cashback with Friend Referrals!
- 🧑🧒🧒 Brand New Group Booking | Double Your Group Reservation Efficiency!Brand New Group Booking | D
- ✨"Coupons & Discounts" Feature Upgrade: Precisely Target Your Exclusive Offers!
- ✨ "Coupons & Discounts" Feature Upgrade: Exclusive Offers for Membership Only!
- 💳 Can Studio A accept credit cards while Studio B takes cash only?
- v16.01🔺 We Invite You to Update to App Version 16.01.
- July 2025
- v16.0016.00 Updates
- 16.00 Bug Fixes
- June 2025
- New feature: Extend Pass Expiration Date by Class.
- Shopping Cart Update
- New Location Permissions Feature!
- v15.0015.00 Updates
- 15.00 Bug Fix
- v15🔺 We Invite You to Update to App Version 15.00.
- May 2025
- Role & Permissions Now More Detailed!
- 【Receipt Printer】New Remote Invoice Printing Feature Added.
- New feature - Recycle Bin
- Integrate with Other Tools Using Our API!
- v14.03v14.03 updates
- 14.03 Bug fixes
- March 2025
- New Pass Setting: "Restrict booking by purchase date"
- New Pass Setting: "Restrict booking by expiration date"
- New & Improved Survey Feature is Now Live!
- v14.01🔺 We Invite You to Update to App Version 14.01.
- February 2025
- Better Venue Security: Streamline Access with Smart Gate Control
- Managing Student Absences? Automate Reservation Locks & Unlocks!
- v14.01Updates on v14.01
- 14.01 Bug fixes
- January 2025
- v13.03LINE通知停止服務公告
- December 2024
- Cancellation Penalty is now available in version 13.03!
- Now you can sell both 'Class-based' and 'Point-based' Passes simultaneously on 13.03 version!
- November 2024
- v13.02【重要公告】App 13.02 版本更新通知
- [Important Announcement] Updates to Pass Mechanisms
- v13.01🔺 We Invite You to Update to OB App Version 13.01.
- October 2024
- Helping customers stay updated on your schedule! Let's try add "Closed Days" to the calendar.
- Now customers can transfer their pass to other customers on 13.01 version.
- v13.01Updates on v13.01
- 13.01 Bug fixes
- September 2024
- New setting "Limit customer cancellations" is added to each pass setting on version 12.03!
- Summary page is now available in version 12.03!
- The appointment module now supports a waitlist feature starting from version 12.03!
- The new "Photo Album" feature is now available in version 12.03!
- v12.03Updates on v12.03
- 12.03 Bug fixes
- June 2024
- The new Feature "Global search" is now available on the 12.02 version.
- The new Feature "Class photos" is now available on the 12.02 version.
- The new Feature "Help center" is now available on the 12.02 version.
- The new Feature "Subscriptions" is now available on the 12.02 version.
- The new Feature "multiple booking (admin side)" is now available on the 12.02 version. (For appointm
- The new Feature "Rollover Pass" is now available on the 12.02 version.
- v12.02Updates on v12.02
- 12.02 Bug fixes
- v12.01Advance Notice of Mandatory Update
- May 2024
- Feature Integration Announcement - Bulk Management
- March 2024
- New Feature in Version 12.00: Introducing a one-to-many booking feature to appointment module.
- New Feature in Version 12.00: "Admins can now make multiple bookings for customers." (For schedule m
- The new Feature "Pass Inventory" is now available on the 12.00 version.
- v1212.00 Update Announcement
- 12.00 Bug Fixes
- January 2024
- v11.0411.04 Update Announcement
- 11.04 Bug Fixes
- The new Feature "Multiple reservations at once" is now available on the 11.04 version!
- November 2023
- v11.0111.01 Update Announcement
- 11.01 Bug Fixes
- September 2023
- System Maintenance Announcement
- August 2023
- 9.06 Bug Fixes
- v9.069.06 update announcement
- July 2023
- 9.05 Bug Fixes
- v9.059.05 Update Announcement
- June 2023
- 9.03 Bug Fixes
- v9.039.03 Update Announcement
- May 2023
- 9.02 Bug Fixes
- v9.029.02 Update Announcement
- April 2023
- v99.00 Update Announcement
- Bug Fix on 9.00
- "Roles and Permissions" feature is now available!
- v8.19iOS and Android Apps released - 8.19
- v8.19Bug Fix on 8.19
- February 2023
- Bug Fix on 8.13
- v8.13iOS and Android Apps released - 8.13
- January 2023
- Bug Fixed on v8.10
- v8.10 iOS and Android Apps released - 8.10
- December 2022
- v8.01iOS and Android Apps released - 8.01
- Bug Fixed on 8.01
- November 2022
- v7.47 - 5iOS and Android Apps minor update released - 7.47 - 5
- Bug Fixed on 7.47 - 5
- October 2022
- v7.47 - 3iOS and Android Apps minor update released - 7.47 - 3
- Bug Fixed on 7.47 - 3
- Bug Fixed on 7.47 - 2
- v7.47 - 2iOS and Android Apps minor update released - 7.47 - 2
- September 2022
- Bug Fixed on 7.47
- v7.47iOS and Android Apps released - 7.47
- Bug Fixed on 7.46
- v7.46iOS and Android Apps released - 7.46
- New Feature "Intake Form" is Now Available!
- August 2022
- Login issue resolved
- v7.4iOS and Android Apps released - 7.4.2
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