Improvement

Assistant answers more accurately about passes, settings, and full classes

Posted by OmceanBooking

We improved how the built-in assistant handles everyday questions and changes.

  • Unfinished setup no longer takes over chat. If you left the guided setup part-way through, the assistant now answers normal questions and runs page tours as usual instead of pulling you back into setup.
  • Pass validity is checked per class. Before saying a customer's active pass can book a class, the assistant now confirms the pass actually covers that class, so it no longer assumes every active pass works everywhere.
  • Setting confirmations stay on topic. After changing a setting, the assistant confirms just that change and points only to the page that owns it, instead of bringing up unrelated payment or shop workflows.
  • Clear message when a session is full. Trying to add a booking to a class at capacity now returns a plain "this session is at capacity" reply rather than looking like a technical error.

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