Improvementv18.1.12

Give a customer their own discount on upcoming subscription payments, or ask your admin assistant to do it

Posted by OmceanBooking

You can now give one customer's Dynamic subscription its own discount, from the subscription page or by asking your admin assistant.

  • See each upcoming payment, which months can still be discounted, and the discounts already applied to past payments.
  • Take a fixed amount off for one month or for that month and every month after, with an optional note.
  • A one-month discount takes priority over an ongoing one, and a customer's own discount replaces any promotion instead of adding to it.
  • Ask your admin assistant, for example "Give Amy 200 off her swim subscription from January". It shows you the customer, month and amount and asks you to confirm before saving.
  • Your assistant can also switch a discount off or back on. To change an amount, switch the old discount off and add a new one.
  • Payments already made or already prepared do not change, and adding a discount never charges or refunds the customer straight away.

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