Studio owners and staff can now ask the assistant to book a one-on-one appointment for a customer, without leaving the chat.
- Book on a customer's behalf: tell the assistant which customer, service, date and time, and it books the appointment for them. It first shows you the customer, service, practitioner and time to confirm.
- Same rules as a customer booking: availability checks, the temporary slot hold and pass rules are identical, and the customer's pass is deducted just as if they had booked themselves.
- Only real practitioners are offered: the assistant now suggests only practitioners who are connected to that service and free at the requested time, instead of anyone on your staff list.
- Cleaner replies: stray formatting markers no longer appear in the assistant's answers.
Booking for a customer requires edit access to appointments.