Improvement

Ask the assistant whether a customer is booked into a class, including full ones

Posted by OmceanBooking

Questions about a specific customer's place in your schedule are now answered in one look-up instead of checking each class in turn.

  • Ask whether a named customer is booked into any session over a date range, for chosen classes, or only the sessions that are full.
  • Waiting-list places count too, so the answer covers both confirmed bookings and people still waiting.
  • Cancelled bookings are left out, so they no longer appear as if the customer still has a place.
  • Only account admins and staff allowed to view other customers' attendance can ask this; customers using the chat assistant cannot look up anyone else's bookings.

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