We fixed three cases where the built-in assistant gave misleading answers.
- Cancellation cutoff: the assistant now states both sides of your setting clearly - customers must cancel no later than the set number of minutes before class, and once less time than that remains they cannot cancel themselves. It also makes clear that turning off the late-cancellation penalty does not let customers cancel after the cutoff.
- Pass payment status: the assistant now checks a customer's full pass history for the exact paid and payment-confirmed status instead of guessing from the active-pass list. If you ask how to change that status, it now walks you through the correct page and controls rather than saying it cannot be changed or suggesting a cancellation or refund.
- Timing wording: something the assistant just created for you is now described as created today or just now, never as yesterday. When the timing is unclear it gives the exact date and time instead.