If your AI chatbot's knowledge describes an event that customers register for outside your booking system, such as a camp, workshop or trip with its own sign-up form, the chatbot now answers from that information.
- It lists only dates that are still ahead, and only the kind the customer asked about, for example half-day camps only.
- It gives customers the sign-up link from your knowledge.
- It no longer says the event isn't scheduled, and no longer shows it as bookable in the app.
- It never says places are still available or full. Instead it tells customers places are confirmed through the sign-up form or by your staff.
Passes, plans and products are not affected. The chatbot still checks them in your account.
