The subscription service is a convenient billing model where customers can choose to pay a regular fee monthly or annually to continuously receive passes. They can easily book and attend classes without having to purchase passes each time.
This model is widely used in various industries, such as streaming platforms, gym memberships, and magazine subscriptions.
Benefits of Subscription Service
- Stable Income: Subscriptions ensure a steady cash flow for your business, aiding better planning and management.
- Simplified Process: Customers only need to subscribe once to receive regular deductions and new passes, eliminating the need for repetitive purchases and enhancing their class experience.
- Flexible Options: You can offer customers various subscription plans, allowing them to choose the one that best suits their needs.
- Customer Loyalty: The subscription model encourages customers to continue attending classes or frequenting your store, boosting their loyalty and engagement.
If you have applied for ECPay and entered your merchant information into the system, you can find the "Subscription" setup page under the custom feature "Online Payment" and create various subscription options for customers to choose from.
Setup Notes
- The subscription service is available for merchants who have applied for ECPay.
- One subscription option can be linked to multiple passes, and one pass can be linked to multiple subscription options.
- Each pass has three "Online Payment" options: "One-off, Subscription, Both". Switch the payment method to "Subscription" or "Both", link the subscription option, and save. Customers will then see the linked subscription options when purchasing passes.
- Before setting a subscription option to non-cancellable, ensure you are aware of the current regulations requiring merchants to allow customers to cancel subscriptions.
