Asking the admin assistant to change a customer's pass is now clearer and harder to get wrong.
- When you ask to adjust the visits on a pass, extend its expiry date, or cancel it, the assistant asks you to choose the customer and then the exact pass that customer already owns, shown by name, usage and expiry date - so two passes with the same name are easy to tell apart.
- The assistant no longer offers the list of passes you sell when you meant an existing purchase, and never asks you to choose from raw reference codes.
- If you accept a general offer to adjust a pass without naming anyone, the assistant goes straight to that one form instead of guessing or asking in conversation.
- The assistant now always works with the location you have selected in the admin right now, and no longer falls back to a branch mentioned earlier in the conversation or says you are still in a location you have since left.
- Asking to list, rename, edit or delete a family member without saying whose account it is now begins with a simple customer picker.