You can now ask your admin assistant to change who holds a purchased pass within the same customer account, for example from a parent to their child.
- Give the pass to one of the customer's family members, or back to the customer themselves.
- Every booking and waiting-list place that uses the pass moves with it, including past classes. Cancelled bookings stay as they are.
- The payment, remaining classes and expiry date of the pass stay the same, and the customer's other passes are not affected.
- The assistant shows you what will change and waits for your approval first. Staff need permission to edit customer passes.
- To move a pass to a different customer, use a pass transfer instead.
