Booking a one-on-one appointment for a customer through the AI assistant now works reliably.
- Staff can again book appointments on behalf of a customer through the assistant instead of the attempt failing.
- If a booking is declined or cannot be completed, the time slot is released straight away instead of staying unavailable for up to 15 minutes.
- Appointments booked by the assistant now follow exactly the same availability, hold and confirmation steps as appointments booked from the calendar.