You can now shape how your AI assistant introduces itself to customers.
- Name your assistant — choose any short name, or pick from suggestions like Obie, Milo or Luna.
- Choose a personality — pick a style from Friendly, Professional and Energetic, or the more playful Cheeky and Deadpan.
- The chosen name and personality now appear in the training sandbox, so you can preview exactly how your assistant will come across before customers see it.
These replace the previous tone and reply-length options.
