Improvement

Smarter, more accurate assistant answers

Posted by OmceanBooking

The in-app assistant now answers several common questions more accurately.

  • Help article links are now shown with their title in your own language when a translated title is available, instead of always in English.
  • Ask "will cancelling charge me?" and the assistant can now answer directly from your booking - whether cancellation is allowed, the deadline for cancelling free of charge, and any penalty points - without you having to start a cancellation.
  • When you ask which days a service can be booked, the assistant now reads the full weekly schedule, so it no longer misses open days.

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