Improvement

The admin assistant now asks you to pick the exact booking or family member before changing it, and keeps its working-out to itself

Posted by OmceanBooking

The admin assistant is now more careful about which record it changes, and clearer in what it says back to you.

  • Ask it to rename a family member without naming anyone, and it now shows a short form with a searchable customer list and that customer's own family members, instead of guessing from earlier messages.
  • When a customer has more than one booking that could be the one you mean, the assistant shows a pick list of those exact bookings before moving or cancelling anything.
  • Moving a booking now keeps the same family member, pass and customer on the replacement booking.
  • Asking it to delete a family member and cancel their classes now cancels every booking first, and it no longer says cancelling is unavailable.
  • Short confirmations such as cancel the bookings too are now understood as part of the same request.
  • Replies no longer include the assistant's own working-out or internal wording, and if a reply would have been nothing but that, it answers again properly.
  • If it says it will make a change, it now actually makes it in the same reply instead of stopping at the promise.
  • Waiver features are now shown everywhere as Terms and Conditions and Pass - Terms and Conditions, so the assistant and your settings screens use the same names.
  • Asking where to find payment, collection or bank transfer settings now takes you to the payment methods page under your add-on features.
  • A form left open past midnight now uses the new day when you submit it, so today means today.

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