When a customer can't book a class, you can now ask your admin assistant to find out why.
- Name the customer and the class session, and the assistant checks each of their active passes.
- It tells you which passes can book that session and the reason each of the others can't, such as a daily class limit.
- It uses the same rules as when the customer books for themselves, so the answer matches what they see.
- Checking does not change the customer's passes or bookings.