Improvement

Ask your admin assistant why a customer's pass can't book a class

Posted by OmceanBooking

When a customer can't book a class, you can now ask your admin assistant to find out why.

  • Name the customer and the class session, and the assistant checks each of their active passes.
  • It tells you which passes can book that session and the reason each of the others can't, such as a daily class limit.
  • It uses the same rules as when the customer books for themselves, so the answer matches what they see.
  • Checking does not change the customer's passes or bookings.

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