Bug Fix

ECPay subscription renewals now always send receipts, invoices and notifications

Posted by OmceanBooking

Subscriptions that renew automatically on a customer's saved ECPay card are now more reliable after the payment goes through.

  • If one follow-up step has a problem, such as booking the pass's classes or notifying your team, the customer's payment email, automatic receipt and ECPay e-invoice are still sent.
  • A renewal is still recorded as paid only once, so customers are never charged, booked or invoiced twice.
  • Each renewal's payment and new pass now appear in your activity log.

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