When you paid for a booking just as the temporary place held for you was expiring, the payment could get stuck and be attempted repeatedly. That is now fixed.
- Your pass, product or other purchase in the same order is always delivered, even if one class place in the order can no longer be held.
- Your class place is kept whenever the class still has room.
- If a class place truly cannot be given to you, that line is simply left out instead of stopping the whole payment part-way through.
- An order is only turned down when nothing in it can be delivered, and you are told clearly that the place is no longer available.
- Payments are no longer attempted over and over by the payment provider, so you will not see repeated attempts on your statement or in your studio's records.