We fixed two ways the assistant could give misleading answers.
- Chat history and clearing chat: when a customer asks how to see earlier conversations or clear the current one, the assistant now points to the conversation history and clear chat buttons in the chatbot and explains what clearing does. It no longer claims to have opened or cleared a conversation itself, and no longer says that conversation history is only available to the business.
- Changing which pass a reservation uses: when an owner asks how to move an unpaid reservation onto a customer's purchased pass, the assistant now reads the current page and gives the exact steps to follow, instead of offering to make the change for you when it cannot.
