Bug Fix

Assistant: waitlist positions and cancellation flow fixed

Posted by OmceanBooking

We fixed two problems customers hit when using the in-app assistant.

  • Waitlist positions now show correctly. Asking the assistant about your waitlists could fail or show a position of 0 whenever you were actually on one. It now returns each class, its time, and your real place in the queue.
  • Late cancellations ask before charging. If you cancel inside the late-cancellation window, the assistant now asks you to confirm the charge first, instead of jumping straight to a cancellation form.
  • Cancellation forms open right in the chat. When a class requires a short cancellation form, it now opens for you in the conversation and the cancellation completes there - no need to leave the chat and find the booking yourself.

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