Sometimes a receipt shows as voided even though the e-invoice is still valid in Amego. You can now fix this yourself with the new Sync from Amego button in the receipt's payment menu.
- The button checks the order in Amego. If Amego confirms a valid issued invoice for that order, the receipt is no longer marked as voided.
- The receipt gets a fresh invoice PDF and fresh print data from Amego. If Amego issued a replacement invoice number, the receipt now shows that number.
- Nothing is issued or voided in Amego. The sync only reads the invoice that is already there.
- The receipt stays voided and you see a clear message if Amego has not confirmed an issued invoice, if the invoice is for a different order, or if Amego login details are missing for that purchase's location.
- The sync appears in your activity log.
