We have improved how the LINE assistant handles long-running chats.
- When a customer returns after about an hour of silence, the assistant starts a new conversation instead of continuing one endless thread. A short recap of the previous chat is carried over, so the assistant still remembers what was discussed.
- If a customer clears their conversation, nothing from it is carried into the next one.
- Studio owners now see individual conversations in usage figures and in the chat transcript view, instead of one never-ending thread per customer.
- After connecting a LINE chat to an account, the confirmation message now simply says "My account is connected." for studios using the keyword-based LINE bot, and only asks the assistant to continue the previous request when the AI assistant is active.
