If you offer equipment hire, your AI chatbot can now help customers hire equipment on its own, on your website and on LINE.
- Customers can ask what they can hire and see each item's hire length, price and how many units can be hired at once.
- The chatbot asks for the date, how long and how many units. It then shows only start times when the whole hire is free, along with the total price.
- Before reserving, the chatbot confirms the item, time, length, number of units and total. If nothing is due at booking, the hire is confirmed straight away.
- If payment is due, the hire is held for the customer, who gets a link to pay in the app before the hold ends. Payment never happens in the chat, and hires cannot be paid with a pass.
- Hires now appear when customers ask about their bookings or history. One cancellation removes every unit of a hire, and customers are asked to contact you about any refund.
