You can now shape how your AI assistant answers customers and let it handle LINE conversations for you.
- Training — a new area to teach your assistant. Add Q&A pairs for common questions, write a Knowledge note with background details like directions, house rules and policies, and use Evaluation to chat with your assistant as a customer would before going live.
- AI-powered LINE bot — switch on AI mode so typed LINE messages are answered by your assistant for bookings, schedules and questions. A new Auto replies switch also lets you turn automatic replies off entirely so your team can answer manually.
- Live details like schedule, prices and passes always come from the system, so your assistant's answers stay accurate.
