Answers from your assistant are now more accurate, and deleting or undoing is safer.
- Questions about top spenders now count only real purchases, not bookings made without a pass.
- A report that starts mid-month now includes that first partial month.
- Yearly totals no longer add up monthly customer counts into a figure that double-counts repeat buyers; that total is now left blank with a short explanation.
- Ask about one specific pass and you get only that product - a 12-class one-to-one pass is no longer mixed with the one-to-two or 24-class versions - and the number the assistant states now matches the rows it shows you.
- Ask to delete placeholder bookings and the assistant now asks whether you mean just those bookings or the whole class session and everyone in it, before anything is removed.
- Asking to undo a deleted session now brings back the original session with its existing bookings, instead of creating a new empty one.
- Asking how to export several things at once - members, passes, orders and attendance - now gets an answer covering each of them.
- On our website, the chat now ends its answers with a link to the help article it used, stops repeating the same consultation offer, and no longer guesses your monthly booking volume from your student numbers.