If you connect another system to your business, it can now send messages to your customers for you.
- Message one customer, found by their customer record, their email address or their phone number.
- Message a group: a list of customers, everyone carrying any of the tags you choose, or everyone currently booked into a class session.
- Look up your tags first, so you can pick exactly the group you want to reach.
- Each person receives their own message in their inbox, exactly as they would from your admin. Nobody receives it twice, even if they appear in more than one group, and a parent booked in with several family members still gets a single message.
- Choose whether to also send an app notification or a LINE message, or to leave the message in the inbox only. Your customers' own notification settings are still respected, and no text message is ever sent.
- If a customer, tag or session cannot be found, or a phone number or email matches more than one person, nothing is sent and the reason is returned, so a mistake never reaches half your list.
- Test connections write to our practice area only and never send anything to your real customers.
