Your LINE chatbot now handles customers who come back after a break more reliably.
- If a customer's last chat ended more than 3 days ago, the chatbot keeps a short summary of it but no longer replies to their old messages as if they had just been sent.
- The chatbot now remembers the replies your customers actually received, so it picks up the conversation correctly.
- Customers who chat often get a clearer memory of their earlier conversations, so the chatbot stays on topic.
