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Appointments
Set up and manage one-to-one appointments — service definitions, instructor availability, booking flow and customer-facing scheduling.
11 articles
Appointment Setup
6 articlesAppointments
What's an appointment service and when to use one
Compare the three booking types — Classes, Appointments and Equipment hire — see what enabling Appointments unlocks, and switch it on.
#appointments#services#overview
Appointments
Create a new appointment service
Set up an appointment service: capacity, the time frame between start times, buffer times, weekly working hours and how late customers may book it.
#appointments#booking quantity#class size
Appointments
Create and link appointment add-ons
Step-by-step setup for the three things on the Appointments → Addons tab — add-on items, add-on groups and add-on services — with the fields, limits and linking rules for each, how customers see them at booking time, and how to archive or change them later.
#add-ons#appointments#add-on services
Appointments
Connect classes to appointment services
Link each appointment service to the instructors who can provide it, so customers only see eligible people in the booking flow.
#classes#appointments#services
Appointments
How Appointments Work
An appointment is a service your customer books at a start time of their choosing, from the times you and your staff make available. This guide maps the whole module — what to set up and where, how the offered times are produced, which booking steps to turn on, and what the customer sees. Pick your business type to read it in your own terms.
#appointments#booking flow#availability
Appointments
How Appointment Add-ons Work
Add-ons are the extras a customer can attach to an appointment: a priced item, a choice from a group, or a second service scheduled around the first. This guide walks through all three with one worked example — two items, one group, one add-on service, what the customer sees, and the edits you will make later. Pick your business type to see the same guide in your own terms.
#add-ons#appointments#examples
Availability
3 articlesAppointments
Set instructor weekly availability
Define the recurring weekly hours in which an instructor accepts appointments.
#availability#schedule#instructors
Appointments
Block specific time slots
Mark single dates when an instructor is away or works different hours, without touching the weekly schedule.
#availability#blocking#schedule
Appointments
Set the time frame between appointment start times
The Time frame is the interval between the start times offered to customers. Set it per service and per instructor.
#time frame#start times#appointments
Booking Flow
2 articlesAppointments
Configure the appointment booking flow
Decide which steps — Classes, Instructors and Date — customers see when booking an appointment, whether each one is optional or required, and the order they appear in.
#booking flow#appointments#configuration
Appointments
How customers book an appointment from start to finish
What customers see and do at each step of booking an appointment, from picking a service to the confirmation screen.
#booking flow#customer experience#appointments
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