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Appointments
Set up and manage one-to-one appointments — service definitions, instructor availability, booking flow and customer-facing scheduling.
13 articles
Appointment Setup
5 articlesAppointments
What's an appointment service and when to use one
Compare the appointment module with the group-class module and choose the right fit for your business.
#appointments#services#overview
Appointments
Create a new appointment service
Set up an appointment-mode class — duration, capacity, price and which pass types can book it.
#appointments#setup#services
Appointments
Add appointment add-ons
Offer optional add-ons (extra services, equipment rental) that customers can attach to an appointment.
#add-ons#appointments#extras
Appointments
Group add-ons together
Organise add-ons into groups so customers can pick one option per group at booking time.
#add-ons#groups#appointments
Appointments
Connect classes to appointment services
Link existing class types into the appointment booking flow so they appear in the customer-side picker.
#classes#appointments#services
Availability
3 articlesAppointments
Set instructor weekly availability
Define the recurring weekly time slots each instructor accepts appointments in.
#availability#schedule#instructors
Appointments
Block specific time slots
Block one-off dates or time ranges when an instructor is unavailable, without changing the weekly schedule.
#availability#blocking#schedule
Appointments
Configure how far ahead customers can book
Limit the booking window so customers can only book appointments within a defined time horizon.
#booking window#availability#limits
Booking Flow
5 articlesAppointments
Configure the appointment booking flow
Choose which steps (class, instructor, date) appear in the customer booking flow and in what order.
#booking flow#appointments#configuration
Appointments
Reorder the booking steps
Drag and drop the booking flow steps so customers move through them in your preferred sequence.
#booking flow#steps#reorder
Appointments
Make booking steps required or optional
Mark individual steps (instructor, class) as optional so customers can skip them when appropriate.
#booking flow#steps#configuration
Appointments
Add-on selection during booking
Surface add-ons and add-on groups in the booking flow so customers can attach them before confirming.
#add-ons#booking flow#selection
Appointments
How customers book an appointment from start to finish
Walkthrough of the customer-facing appointment booking flow — what they see, click and confirm at each step.
#booking flow#customer experience#appointments
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