Create a new appointment service

What an appointment service is

An appointment service is a class entry configured for appointment-mode booking. It defines the booking interval (e.g. customers can pick slots every 15 minutes), buffer time between bookings, buffer time before the first slot of the day, and which days of the week the service is offered.

Step-by-step: create the service

1. Go to Admin → Appointments → Classes → New.
2. Pick the underlying class from the class picker (this becomes the appointment service).
3. Set Booking interval — slot granularity in minutes (minimum 5; the default is 15).
4. Set Buffer time — minutes between consecutive bookings (default 15).
5. Set Buffer time open — minutes before the first slot of the day (default 0).
6. Toggle each weekday on or off via the day toggles (Sun–Sat).
7. Click Save.

After saving

The new appointment service appears in the appointment-mode customer flow under class selection. Connect specific instructors via Connect classes (see related article) so customers can pick a person to book with.