Q&A with a client
Q: Before OmceanBooking, which small booking task pulled your attention away?
A:
Keeping control of group class numbers — whether too few meant cancelling, or whether too many would crowd the session and hurt the quality of the class — and managing the waitlist.
Q: Which feature makes the day run most smoothly now?
A:
Self-service payment on the customer's side that just flows, and class numbers that manage themselves.
Q: What do you want your customers to feel?
A:
Service that is efficient and accurate, that wastes less of their time, and that makes it easy for them to focus and take the next step.
Case Study
Resilient Fit
A Taipei gym with a close-knit community of members, where class sizes once had to be watched by hand — too few and it is cancelled, too many and the class suffers.
