Q&A with a client
Q: What made you want a system in the first place?
A:
From the moment I started this business I have been clear that money has to go where it counts. Managing member records, the class deduction mechanism, and bringing the operating data together for analysis — if a professional platform can provide that, it really does save a great deal of effort, and you can put your mind on what actually matters.
Essentially this is a job that would need a person, and OmceanBooking takes that labour on. Nor can class management be affected by a colleague making a mistake or having an off day.
The capacity we save goes into the work that deserves the focus. That is one of the reasons MUAY PLUS has been able to expand as quickly as it has.
Q: Which feature makes the day run most smoothly now?
A:
Automated booking, data on how the business is doing, automatic class deductions, member contracts and so on. A great many things that used to cause disputes are now settled by the system.
The data analysis is another part I am happy with. The support staff are very thorough in how they serve us, and they adjust the system's features to suit what a business actually needs. I would recommend it highly.
Case Study
MUAY PLUS
Eight Muay Thai gyms across Kaohsiung and Tainan, run on a system since the business began — so the work of a whole role goes to software, not a person.
