Q&A with a client
Q: Before OmceanBooking, which small booking task pulled your attention away?
A:
Before we started, the worry was whether doing it by hand would mean losing count of who had booked, and whether we could always reply to students about their bookings and all the other questions that come with arranging classes.
Q: Which feature makes the day run most smoothly now?
A:
I love the pay calculation. Each month I only have to check the teachers' attendance and the system works out the banded pay by head count — it really has saved a lot of time.
Q: What do you want your customers to feel?
A:
At the moment we are working hard to bring our classes to an older group of customers, and getting them to accept booking online is not easy. I hope customers come to feel that using the system is a convenient way to book, and one where little goes wrong.
Case Study
Orange Art Studio
Yoga, reformer Pilates, aerial and children's ballet under one roof in Wugu, taught in small groups — where a missed booking used to be the worry.
