CHÉNG Pilates

A reformer Pilates studio in Taoyuan and Zhunan that has booked on OmceanBooking from its first class — two branches, each with its own timetable.

CHÉNG Pilates
Reformer Pilates studio

Online booking

CHÉNG's booking website

One-to-one, pairs, sessions with the principal instructor and graded group classes, each with its length and credits, so a client can pick the one that suits them now.

Studio hire sits on the same page — a single reformer or the whole room, an hour or ten — with the price and expiry written out, so nobody has to ask.

  • Several classes in the same slot can be booked in one go
  • Taoyuan and Zhunan each keep their own timetable, visible to anyone switching
  • Looking at classes, booking, taking leave and handling changes all stay legible
Open the booking site
CHÉNG Pilates

Q&A with a client

Q: Before OmceanBooking, which small booking task pulled your attention away?

A:
We have used the OmceanBooking system for class bookings from the very beginning, so we have no experience of any other way of booking.

Q: Which feature makes the day run most smoothly now?

A:
Being able to book several classes in the same slot at once.

Q: What do you want your customers to feel?

A:
We hope clients feel that booking is simple, intuitive and convenient — that from looking at the classes to booking one, taking leave and dealing with a change, the information is always clear. Less fiddling with the system, and more attention left for the class itself.

Case Study

CHÉNG Pilates

A reformer Pilates studio in Taoyuan and Zhunan that has booked on OmceanBooking from its first class — two branches, each with its own timetable.

CHÉNG Pilates - Case Study

A day at CHÉNG

The moments a booking has to look after, and what handles each one.

Several classes in one go

Several classes in one go

Classes in the same slot can be booked together, so a time a client wants to keep is not rebooked one session at a time.

Class Scheduling & Booking
Two branches, two timetables

Two branches, two timetables

Taoyuan and Zhunan each manage their own timetable, teachers and places, so whichever branch a client wants, its times are there.

Multi-location Management
When the regular slot fills up

When the regular slot fills up

A week usually has just one slot that works; when it fills, a client joins the list and places pass on as the studio has set them.

Automated Waitlists
A conversation before the first class

A conversation before the first class

The intake form asks about exercise history, what they want to work on and anything to watch for, so the first conversation starts where it matters.

Client Intake Forms

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