Self-service Customer Check-in

Let arriving members start check-in while reception helps someone else.

  • Provide a dedicated check-in screen
  • Offer the configured identification options
  • Keep check-in connected to attendance

No credit card needed

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See it in action

Self-service Customer Check-in in Omcean Booking
A fitness professional at the gym

Front-desk example: the pre-class queue

Everyone arrives a few minutes before class. A member can start at the kiosk while I help someone with a pass question, so the whole queue doesn't depend on my keyboard.

Front-desk manager

Handling the rush before an evening class.

Check in with phone digits in Omcean Booking

Check in with phone digits

A returning member can use their phone digits at the kiosk. Give them another way to identify themselves when they are not using the email option.
Give a first-time visitor a starting point in Omcean Booking

Give a first-time visitor a starting point

A new visitor has no existing account to look up. The first-visit registration option gives them a separate route to enter their details at reception.

Frequently asked questions

Self-service Customer Check-in: common questions

What can a member use to identify themselves?

Use the options enabled in your kiosk configuration. The example demonstrates selecting email and entering the address used by the member.

Is kiosk check-in connected to attendance?

Yes. Kiosk check-in is connected to the scheduled class and attendance workflow. Review your kiosk settings before placing the device at reception.

Can I use the same screen for instructor attendance?

Instructor check-in is available where supported by your kiosk setup. It records attendance; class-pay calculations are configured separately.

Perfect For These Business Types

See how other businesses use this product

Fitness Studio & Gym Management

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Pilates Studio Management

Transform your Pilates studio with comprehensive booking management that coordinates specialized equipment schedules with instructor certifications for mindful movement experiences.

Martial Arts & Combat Sports Management

Transform your martial arts school with specialized booking management that accommodates different skill levels and disciplines while tracking student progression.

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