Can a member waitlist a full class?
Yes. Members can join the waiting list for a class they want to attend. The list belongs to that scheduled session.
Automated Waitlists
Keep the next interested member in line when the 7pm class is full.
- Let members join a full class's list
- Set how released places are handled
- Review the list with reservations
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See it in action
Studio example: a full evening class
“The 7pm class fills up, but another member wants to come. They can join the waiting list instead of messaging us every hour to ask whether anyone has cancelled.”
Studio owner
Keeping interested members connected to a class that is currently full.
Tell a waiting member when a place opens
A member on a full class's waiting list needs to know when a place becomes available. Configure that message separately from the notification about moving up the queue.
See who is waiting for the strength course
The strength starter session is full and three members are waiting. Review their queue entries together instead of keeping a separate list at reception.
Frequently asked questions
Automated Waitlists: common questions
Does joining the list guarantee a place?
No. A place needs to become available, and your waitlist rules determine how it is handled. Keep this distinction clear when answering a member's booking question.
Where can staff check who is waiting?
Review the waitlisted customers alongside the scheduled class and its reservations. Your team can check the list while managing that session.
Perfect For These Business Types
See how other businesses use this product
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