3 Little Trees

Bilingual physical education for young children in Hsinchu, where sign-ups, absences and scheduling were once spread across LINE messages and forms, matched up by hand.

More stories on the blogMeet 3 Little Trees3 Little Trees's booking site
3 Little Trees
Kids fitness, parent-child activities

Online booking

3 Little Trees' booking website

Group classes, themed camps and parent-child sessions sit on one page — an autumn walking camp on Feifeng Mountain, say — with the meeting time, the length and the credits all visible before signing up.

The age bands and what to bring the first time are written beside the sign-up link, so a parent knows which class fits without asking first.

  • Sign-ups, absences and scheduling no longer sit scattered across messages and forms
  • Parents complete the booking themselves instead of waiting on a reply
  • What to watch for on a first visit is asked in the intake form
Open the booking site
3 Little Trees

Q&A with a client

Q: Before OmceanBooking, which small booking task pulled your attention away?

A:
Sign-ups, absences and scheduling were all scattered across LINE messages and forms, and had to be matched up by hand, one at a time.

Q: Which feature makes the day run most smoothly now?

A:
Online booking. Parents do not have to wait for customer service to reply — they can complete the booking themselves, and keep more of their time for their children.

Q: What do you want your customers to feel?

A:
We hope every child finishes a class thinking "so I can do it after all", and that parents feel safe leaving their child with us and can enjoy a little blank space of their own.

Case Study

3 Little Trees

Bilingual physical education for young children in Hsinchu, where sign-ups, absences and scheduling were once spread across LINE messages and forms, matched up by hand.

3 Little Trees - Case Study

A day at 3 Little Trees

The moments a booking has to look after, and what handles each one.

No more matching it up by hand

No more matching it up by hand

Sign-ups, absences and scheduling used to sit across LINE messages and forms; now one schedule holds them and nothing is checked line by line.

Class Scheduling & Booking
Without waiting for an answer

Without waiting for an answer

Parents finish the booking themselves and keep that time for their children, while the studio answers fewer rounds of "is there a place left?"

Branded Booking Website
A first visit the teacher knows about

A first visit the teacher knows about

The intake form asks the child's age and whether they have joined a group before, so a child who wants to watch first is given the time to.

Client Intake Forms
A full weekend, a place on the list

A full weekend, a place on the list

A family who can only make Saturday joins the list, places pass on as set, and nobody scrolls back through messages to work out who asked first.

Automated Waitlists

What other shops say

Studios, clinics and salons already running on Omcean Booking.

What we really rely on is the system's intake form, and having multi-branch booking switched on so students have more flexible choices.

初心彼拉提斯 Origin Movement初心彼拉提斯 Origin MovementOrigin Movement

I love the pay calculation. Each month I only check the teachers' attendance and the system works out the banded pay by head count — it really does save a lot of time.

橙心藝術工作室 Orange Art Studio橙心藝術工作室 Orange Art StudioOrange Art Studio

A great many things that used to cause disputes are now settled by the system. The data analysis is another part I am happy with.

MUAY PLUS 慕泰MUAY PLUS 慕泰MUAY PLUS

Self-service payment that just flows, and class numbers that manage themselves.

恆健身 Resilient Fit恆健身 Resilient FitResilient Fit

What helps most now is seeing bookings, leave and class places in one system, so arranging a make-up lesson has something solid behind it.

汐游寶寶 Play and Swim汐游寶寶 Play and SwimPlay and Swim

A booking system is an extension of the studio, and one with a sense of quality adds to the studio's brand.

歸途健康工作室 Stable Joint Studio歸途健康工作室 Stable Joint StudioStable Joint Studio

Members open the official LINE account, look at the times and book or move a session themselves, and the system deducts the credits — all the back-and-forth is gone.

悠森訓練 YUSEN Fitness悠森訓練 YUSEN FitnessYUSEN Fitness

With booking in place, both the customer and I can plan the time precisely, and the waiting goes away.

六百田 Liu Bai Tian六百田 Liu Bai TianLiu Bai Tian

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