Equipment

How Equipment Works

Emily Zhang

By Emily Zhang

August 9, 2026 · Updated October 5, 2026 · 5 min read

Equipment is how you tell the booking system about the physical things your customers use — reformers, courts, treatment couches, hire bikes — so a class, appointment or hire can only be booked while one is actually free.

#equipment#capacity per unit#standalone hire

What counts as equipment

Three words carry the whole model. An equipment item is a kind of thing (Reformer, Court). A unit is one physical piece of it (Reformer 3, Court B) — an item has as many units as you own. Capacity per unit is how many people can use one unit at the same time.

ThingEquipment itemUnitsCapacity per unitRequired?
8 Pilates reformersReformer81Required
3 badminton courtsCourt34Required
2 treatment couchesTreatment couch21Required
10 bikes customers hire by the hourCity Bike101Required (hired on its own)
20 yoga matsMat201Optional

Do not make equipment out of things that never run out. If a class is limited only by the size of the room, set the class size and leave equipment alone.

Exclusive or Shared only matters when capacity per unit is more than 1. An Exclusive court booked by two players keeps its other two places empty; a Shared court lets another booking fill them. At capacity 1 every booking takes the whole unit either way.

Two ways customers meet your equipment

With a class or appointmentHired on its own (Standalone hire)
What the customer doesBooks the class or appointment — Reformer Flow, or a 60-minute massage.Rents the item with no class: City Bike, Saturday 10:00, three hire blocks of 60 minutes, quantity 4.
What gets reservedOne unit per booking, automatically — one Reformer, one Treatment couch. Bookable spots are the smaller of the class size and the free equipment: a 12-person class with 8 reformers sells 8 places. Optional equipment (a Mat) is offered as an extra and never blocks the booking.The units for those blocks — 4 bikes for three hours.
What they payThe class or appointment price.Price per block × number of blocks × quantity.
Where you set it upDirect link on the item's Classes pillItem → Advanced → Standalone hire
When to use itAlmost every studio, clinic and club — this is the everyday case.When the equipment is the product — bikes, boats, courts without a coach, a self-service studio.

Set up your first item

FieldValueWhy
NameReformer
LocationYour studioChoose it before saving.
Total units8 — named Reformer 1 to Reformer 8 if customers will see them
Capacity per unit1One person per reformer.
Default Assignment TypeExclusiveAt capacity 1 it changes nothing, but it is the right default if you later raise the capacity.
RequiredRequiredA reformer class cannot run without one.
LinkingDirectChoose Via group only when several interchangeable items (say Reformer and Tower) should be allocated from one pool — see the groups guide.
ClassesReformer Flow, Reformer BeginnersEach session sells at most as many places as reformers are free.
Standalone hireNot used for this item

The clicks:

  1. Open Equipment → Items, select New, fill in the table above for Reformer and save.
  2. Open the Units pill, enter 8 in Total units, select Go, then Confirm.
  3. Open the Classes pill and tick Reformer Flow and Reformer Beginners.

For a court with capacity 4, follow the same steps with capacity per unit 4; for a treatment couch, link it to the appointment service instead of a class.

Required or optional — and who decides

Three rules, in priority order:

SettingWho decidesExample
Direct itemIts own Required settingThe Mat, linked directly and set to Optional, is offered as a $2 extra on every linked class.
Via group itemThe group's Required or Optional setting — the Items list shows Uses group settingsMove the Mat into a Props group set to Required and every class linked to that group needs a mat for each attendee — the Mat's own Optional setting no longer counts.
Class or service override (Equipment → Classes)Only the price or Exclusive/Shared, for that class alone — never required or optionalAn override on Gentle Yoga makes the mat free there; only the price changes, for that class alone.
Overrides never change required or optional — only the price or Exclusive/Shared, for that one class.

Where to go next

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