System Settings

Shared accounts

Lisa Wang

By Lisa Wang

June 6, 2026 · Updated June 6, 2026 · 1 min read

Allow multiple customers to share a single account.

#shared accounts#customers#access

What this setting controls

Shared accounts let multiple people log in to the same account, each with their own credentials, while sharing the account's passes. Best suited to friend groups, colleagues or club members — for family relationships, use Customer dependencies instead so dependents have their own profiles.

How to enable

Go to Admin → Settings → Customer → Shared accounts. Turn the toggle on and save. Customers can then manage shared access from their Account → Shared accounts page.

Per-pass sharing

Passes attached to the account can be individually marked as shared or personal. The system tracks which passes are part of the shared pool and which belong to a single member so each person can have their own private pass alongside the shared ones.

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