What this setting controls
The business type tells the booking system what kind of business you run — for example a yoga studio, a hair salon or a dog wash. It is used to suggest the standard wording for that kind of business, such as the words used for class, instructor and pass, and during first-time setup it helps pre-fill sensible starting defaults.
Changing the business type later does not change your existing classes, passes, prices or wording on its own. Wording only changes if you accept the Update wording? prompt described below.
How to change the business type
Go to Admin → Settings → Configuration → Business type, pick the type that best fits your business and press Save.
Business type used to be on the Customization page; it now lives on Configuration.
Multiple locations: if "Do you want to have settings per location?" is turned on in Configuration, each location has its own business type — for example a yoga location and a massage location. Pick the location in the location picker at the top of the page before changing it. With the toggle off, every location shares one business type, set with All locations selected.
The Update wording? prompt
After you save a new business type, you may be offered Update wording?. Choosing Update wording replaces the booking terms in Settings → Customization → Customize text with that business type's standard terms. Some types also set extra terms — for example a dog wash names dependents "pet". If you close the prompt instead, your current wording is kept.
The prompt only appears when the wording follows the business type you saved. Customization has its own settings-per-location toggle, separate from the one on Configuration:
- Wording per location — the prompt appears when you save a single location's business type, and updates that location's wording.
- Wording shared — the prompt appears when you save the business type from All locations, and updates the shared wording.
If the two pages are set differently (for example Configuration per location but wording shared), no prompt appears. You can always fine-tune any term afterwards in Customize text.
Choosing your business type when you sign up
When you sign up, you choose your business type from a list of chips grouped by kind of business.
- Search — type in the search field above the list to narrow it down. The search matches business type names and their group names in English or Chinese, and finds a match even if you make a small typo in English. Matching types stay in their groups, and clearing the search shows the full list again.
- Custom — the option previously called Other is now Custom, a chip next to the search field. Choosing it replaces the search field with a Business type box where you type your own business type, and clears any search so the whole list shows again.
- More types below — the list fills the space above the footer. While more types are below the visible area, the bottom of the list fades out and a round arrow appears; select it to scroll to the end of the list.
How the Welcome tour uses your business type
- The explanations on the Classes, Passes, Instructors and Equipment steps of the Welcome tour, and your assistant's introduction to each of those steps, use examples that match your business type. For example, a dog washing business sees "Small dog wash" as an example of something customers can book.
- If you chose Custom and typed your own business type, or your type has no tailored examples, the tour shows general wording instead.
- When you import your details from your website or a screenshot during the Welcome tour, your business type is sent with the import so it can suggest better starting settings, such as durations and how long passes last.
