System Settings

Payment at booking

Lisa Wang

By Lisa Wang

June 6, 2026 · Updated August 23, 2026 · 2 min read

Choose whether one-off class and appointment bookings require no upfront payment, a deposit, or full payment.

#payment#bookings#checkout

What this setting controls

Payment at booking applies to one-off-priced classes and appointment services that inherit the business setting. It does not change existing Pass only classes.

  • No payment — confirm the reservation with the full class amount still outstanding.
  • Deposit — collect part of the class price now and retain the exact remaining balance.
  • Full payment — collect the complete one-off class price before confirmation.

A class can use the business value or, where the development-only Payment section is available, keep its own payment-at-booking value.

How to configure deposit options

When Deposit is selected, choose a percentage or fixed amount.

  • A 25% deposit on a $200 booking charges $50 now and leaves $150 outstanding.
  • A fixed $25 deposit on the same booking charges $25 now and leaves $175 outstanding.
  • A deposit equal to the booking total is valid and leaves no balance.

Deposit required for all customers controls exemptions. If it is off, set the completed-visit threshold after which an existing logged-in customer is exempt. Guest customers cannot use an account's visit history until the guest purchase is claimed by that account.

For a fixed Booking quantity package, the class price and deposit apply once to the whole package; they are not multiplied by the number of places.

How to apply

Go to Admin → Settings → Payment. Choose the location/global scope, select the mode, configure deposit fields when applicable, and save. This page is development-only.

Customers can pay an outstanding class or appointment balance from the basket. The balance remains attached to the original reservation and location, including after one attendee in a linked fixed-quantity package is cancelled.

Was this article helpful?

Try the Booking System for 7 days

All Features Included

7 DAYS FREE$
  • Unlimited bookings
  • All AI features included
  • 🌐Your own branded booking website

No credit card needed

Arrow