System Settings

Pass transfer

Lisa Wang

By Lisa Wang

June 6, 2026 · Updated June 6, 2026 · 1 min read

Allow customers to transfer a pass to another customer.

#passes#transfer#memberships

What this setting controls

Pass transfer lets customers move a pass from their own account to another customer's account. There are three modes: Off (no customer-initiated transfer), Transfer via Code (the sender generates a redemption code the recipient enters), and Immediate Transfer (the sender searches for the recipient by name or email and transfers directly).

How to configure

Go to Admin → Settings → Pass → Transfer pass and pick a mode. Save. You can also disable transfer for individual passes from the pass edit page if you want most passes transferable but some locked.

Different setting for each location: if Multiple Locations is enabled, the transfer mode can differ by location. On the Pass settings page, turn on the location-specific settings toggle in the card with Booking restrictions and General, then choose a location in the location picker in the page header and pick its mode.

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