Getting Started

How to use your pass to book classes

Lisa Wang

By Lisa Wang

June 6, 2026 · Updated June 6, 2026 · 1 min read

How customers redeem a pass when booking — points, class units and bundled vs single-use passes.

#passes#bookings#customers

Picking a pass during booking

When you reach the Select pass step on a class detail page, tap to open the picker. Each pass shows its name, price, remaining visits (or ∞ for unlimited memberships) and any status badges (Unverified, Unpaid). Only verified, paid and eligible passes are selectable.

If you have multiple eligible passes

The system shows all passes that can be used for the chosen class. Active, verified passes appear first. Choose the one you want — many customers pick the pass closest to expiry first to make sure no visits are wasted. Once selected, the pass name appears in the field and the Reserve spot button enables.

No pass? Buy one first

If you have no eligible pass, the booking button changes to Purchase pass. Tap it to go to the pass catalogue, buy a pass, then come back and finish the booking.

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