Getting Started

How to update your profile and contact information

Lisa Wang

By Lisa Wang

June 6, 2026 · Updated September 7, 2026 · 3 min read

Update your name, contact information, profile picture and display language from the customer account page.

#profile#account#customers

Open your profile

Tap Account in the main navigation. Tap your name and email at the top — under your profile picture — to open the Personal Information page.

Editable fields

  • First Name and Last Name
  • Email Address (must be unique)
  • Phone Number
  • Birthday — opens a date picker
  • Address
  • Any custom fields your studio has added (emergency contact, health conditions, etc.)

Required fields are marked with a red asterisk; some text fields show a character limit (e.g. "50 chars remaining").

Save your changes

Scroll to the bottom and tap Save changes. If the email you entered is already in use by another account you will see the red error "Email address already exists" — change it and try again. After saving you return to the Account page and your changes are live. From the Account page you can also tap Logout to sign out at any time — the Logout option is now always available, including when using the app inside LINE.

Choosing your language

The Account page also has a Language selector. Pick English or 中文 and the choice is applied everywhere in the app straight away.

When you are signed in

  • Your choice is saved to your account. It is used every time you sign in, on any phone, tablet or computer, and a change made on one device reaches your other devices.
  • Your saved account language takes priority over your device or browser language, and over links that open the app in a specific language — for example /en/register or /zh/register.
  • If your choice cannot be saved to your account, the app keeps your current language. Try again.
  • After you sign out, the app no longer uses your account language and goes back to your device language or the language of the link you open.

When you are not signed in

  • You can still switch language. Your choice is saved on that device only.
  • Until you choose a language, the app displays in Chinese by default.
  • If you open a link that starts with a language prefix — for example /en/register or /zh/register — that link's language takes priority over the choice saved on your device, and is saved as your new choice.
  • If a saved language setting is out of date or not recognised, the app corrects it back to Chinese instead of leaving screens in the wrong language.
  • Clearing storage from the app version screen also clears the language saved on your device, so the app goes back to the Chinese default until you choose again or sign in.

Was this article helpful?

Try the Booking System for 7 days

All Features Included

7 DAYS FREE$
  • ∞Unlimited bookings
  • ✨All AI features included
  • 🌐Your own branded booking website

No credit card needed

Arrow