Getting Started

How to book a class

Lisa Wang

By Lisa Wang

June 6, 2026 · Updated June 6, 2026 · 1 min read

Step-by-step guide for customers: find a class on the calendar, pick a time and confirm a booking.

#bookings#tutorial#customers

Find a class on the calendar

Open the booking app or website and tap Calendar. Browse the list or week view to find a class you want — each card shows the time, class name, instructor and location. Tap the class to open its detail page.

Pick a pass and confirm

On the class detail page, scroll to Select pass and choose the pass you want to use. The dropdown lists your active passes with remaining visits. Under Who's attending, leave yourself selected or pick a dependent if you have any.

Tap the Reserve spot button at the bottom. If the class is full but has a waiting list, the button becomes Go on Waiting List — tap it to join the queue.

After booking

You see a green Reservation card showing the cancellation window (e.g. "Cancellation allowed 24 hours before class"). The booking also appears under Inbox → Upcoming Classes and on the Home page.

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