System Settings

Hide pass from customer

Lisa Wang

By Lisa Wang

June 6, 2026 · Updated June 6, 2026 · 2 min read

Hide a pass type from the customer-facing pass list.

#passes#visibility#hide

What this setting controls

Hide pass from customer removes the entire pass section from the customer-facing app: the Passes menu item, the featured pass on the home page, pass selection in the booking flow, and the class price badge. Use this when you manage passes administratively (free bookings handled internally) and do not want customers to see pass-related screens at all.

How to enable

Go to Admin → Settings → Pass → Hide pass information from customer. Turn on and save. The change applies to all passes — to hide individual passes only, use the per-pass Hidden flag in pass edit. A pass hidden with that flag can still be given away as the free gift on a discount, so you can use it for gift-only passes.

Different setting for each location: if Multiple Locations is enabled, this setting can differ by location. On the Pass settings page, turn on the location-specific settings toggle in the card with Booking restrictions and General, then choose a location in the location picker in the page header and set its value. Otherwise one value applies to every location.

Was this article helpful?

Try the Booking System for 7 days

All Features Included

7 DAYS FREE$
  • ∞Unlimited bookings
  • ✨All AI features included
  • 🌐Your own branded booking website

No credit card needed

Arrow