What this setting controls
The customer side menu setting controls the order of items in the side drawer customers see in the booking app. Items available for reordering include Classes, Equipment, Class Rooms, Passes, Instructors, About Us, News/Blog, Instagram, Facebook News, Reviews, Shop, Loyalty Rewards and Photo Albums — but only the ones enabled for your business actually appear.
How to reorder the menu
Go to Admin → Settings → Customization → Customer side menu.
- Move items — drag a row into place, or use its up and down arrow buttons. Select several rows to move them together.
- Reset to default order — puts the items back in the standard order.
- Live preview — a phone-style preview shows the menu with the selected location's wording and colour.
Save when you are done. The order is saved as a comma-separated list of item IDs and applied the next time the customer drawer is opened.
If your business uses settings per location, pick the location with the location picker at the top of the page first — each location can have its own menu order.
Hidden items
Items customers cannot currently see stay in the list but are greyed out, with the reason shown: the item is turned off in settings, or its custom feature is not enabled or not live. For example, if the Loyalty Rewards feature is off, the item is filtered out of the customer drawer.
The Equipment item is shown only when equipment hire is turned on as a booking type. While it is hidden, the reason reads Turned off in settings and its link goes to Settings → Configuration.
Use the item's Open link to go to where it can be turned on, then come back here to check its position.
What each menu item shows
So you know which items to prioritise, here's what each one opens for the customer:
- Classes — the class calendar where customers reserve a spot.
- Equipment — the equipment hire page where customers pick equipment, a time, how long and how many. The label uses your custom Equipment term from Customize text.
- Class Rooms — info about each room or location.
- Passes — the pass catalogue customers can browse and buy.
- Instructors — the instructor profiles and bios.
- About Us — your business description page.
- News / Blog — your published news posts and blog entries.
- Instagram — your latest Instagram feed.
- Facebook News — your latest Facebook posts.
- Reviews — customer reviews of your business.
- Shop — the shop catalogue if you sell non-class items.
- Loyalty Rewards — the customer's loyalty point balance and rewards.
- Photo Albums — class or appointment photos you've shared.
Most studios put Classes, Passes and Calendar near the top. Marketing-style items (Instagram, Facebook News, Reviews) usually live further down because customers don't open them daily.
