What is Dependent Feature? How to Use It?

What is Dependent Feature?

After enabling the "Dependency" feature, customer can add their children, siblings, or friends in the dependency field of his/her account.

＊When making a reservation, customers can choose which dependencies will attend the class.

Turn On Dependency Feature

[Instructions]

1. Click Settings in the left menu.
2. Select Customer Settings.
3. Toggle the Enable Customer-Dependent Features switch.

How to Add Customer Dependents (Admin Side)

[Instructions]

1. Click Users in the left menu.

2. Click on a user.

3. Select the Dependent tab.

4. Click + Add Dependent.

5. Edit the details and click Save to complete adding the dependent.

How to Add Dependents (Customer Side)

[Instructions]

1. On the account page, select Add Dependent.
2. Edit the details and click Save to complete adding the dependent.

How to Book as Dependents (Admin Side)

[Instructions]

1. On the course page, click Add Customer.

2. After selecting a customer, choose the attendee below.

3. You can select either the customer themselves or a dependent.

How to Book as Dependents (Customer Side)

[Instructions]

1. On the course page, click Attendees.
2. You can change an attendee to a dependent.

FAQ: How can I tell which pass belongs to each dependent?

Starting from version 13.03, administrators can add a "Note" to the customer's pass, specifying the "Holder's Name" or adding a custom label.

These details will be displayed in the pass selection list, making it easier to identify the correct pass for each dependent.

Solution 2: Customer Tags Dependent's Name to the Pass

[Instructions]

1. Click Inbox.
2. Click Active Course Cards.
3. Click the icon next to a tag or the holder to edit.