System Settings

Customer dependencies

Lisa Wang

By Lisa Wang

June 6, 2026 · Updated June 6, 2026 · 1 min read

Link family members or dependants to a primary customer account.

#dependants#family#accounts

What this setting controls

Customer dependencies lets a primary customer add other people — typically children, siblings or partners — to their account, and book classes on their behalf. Reporting, history and pass deduction continue to roll up to the primary account. A second sub-setting controls whether the primary customer can edit/add dependents themselves or only view ones an admin has set up.

How to enable

Go to Admin → Settings → Customer → Customer dependencies. Turn the main toggle on. The "Edit dependency" sub-toggle decides whether customers can manage dependents themselves. Save when done.

How customers use it

Customers manage dependents from Account → Dependencies. When booking a class, an attendee dropdown lets the customer choose whether to attend themselves or assign the spot to one of their dependents.

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