Appointments

Reorder the booking steps

Lisa Wang

By Lisa Wang

June 6, 2026 · Updated June 6, 2026 · 1 min read

Drag and drop the booking flow steps so customers move through them in your preferred sequence.

#booking flow#steps#reorder

Why reorder

Different businesses prefer different starting points. Coaching studios often start with the instructor (customer picks their preferred coach first, then picks the service). Classes-first works well when customers know what they want but are flexible on who teaches it.

How to reorder

Go to Admin → Appointments → Settings → Booking flow. Each step card has a drag handle (≡ icon) on the left. Drag a card up or down to change the order; the change is reflected immediately in the form and the customer URL structure adjusts accordingly. Save to persist.

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