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- ✨All AI features included
- 🌐Your own branded booking website
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Help Center
Find answers to your questions and get the most out of Omcean Booking
FAQs - Admin
Add a pass to Multiple Accounts or Tag Groups at Once
Learn how to bulk add a pass to multiple individual accounts or to all accounts under a specific tag group.
FAQs - Customers
Adding or removing passes from customer accounts
Explain how to add or remove passed for customers.
FAQs - Admin
After creating an account for a customer in the backend, how does the customer log in?
Explanation of three methods to log in to the account created in the backend.
FAQs - Customers
Allow Customers to Transfer Pass by Themselves
Allow customers to transfer their passes to others. This feature is disabled by default. If you allow customers to transfer passes to others, you can turn on this feature on the following location:Settings → Pass Settings → Transfer Pass There are two different types for customers to transfer passes:Transfer via Code: Customers generate a "Transfer Code" which they can share with others. Other customers use this code to complete the transfer and get the pass.Immediate Transfer: Enable it to allow customers to search for other registered customers in your studio and directly transfer their passes to them.
Frequently Used Features and Settings
API – Integrate booking and customer data into your other systems.
Securely access and sync your booking data with your own tools through our well-documented REST API.
Frequently Used Features and Settings
APP Advanced notifications
Editing APP notification content for different account types and configuring notification settings, including disabling Notifications.
FAQs - Customers
App Updates ＆ Differences Between App and Web
Learn how to keep your Omcean Booking app up to date with step-by-step instructions for major and minor version updates on Android and iOS. This guide also explains the key differences between app and web version updates, including approval timelines.
Frequently Used Features and Settings
Automated Emails
Configure automatic email notifications for customers and administrators, customize email content, and manage individual email preferences.
Frequently Used Features and Settings
Automatically Remind Customers to Purchase a New Pass
To have the system automatically remind customers to purchase a new pass, turn on the Advanced Notifications feature. This setting allows you to send reminders based on the expiration date of customers current pass.* Pass reminder releases in version 12.05 Advanced Notifications .
Frequently Used Features and Settings
Branded APP
Booking app for your clients that matches the look and feel of your brand. Available for iOS and Android, the app offers the unique branded presence your business deserves.
Try the Booking System for 7 days
All Features Included