What is a closure?

What a closure does

A closure marks a window of dates and (optionally) times as unavailable. While the closure is active:

• Customers cannot reserve any class whose start time falls inside the window.
• Any classes you select under Classes to Remove are cancelled and the affected customers are notified.
• Classes you don't list (for example online classes you want to keep running) stay on the calendar.
• The closure appears on the admin calendar and on the customer-facing calendar as a visual block.

When to use a closure

Typical reasons to create a closure:

• Public holidays (Lunar New Year, Christmas, etc.).
• Studio renovation, maintenance, or equipment installation.
• Staff training, retreats, or off-sites.
• Extended breaks (summer break, family leave).
• Single-day disruptions (extreme weather, electricity outages) where a one-off date range is cleaner than cancelling each class individually.

For one-off cancellation of a single class instance, edit that class on the calendar instead — closures are designed for ranges of one or more full or partial days.

How to create a closure

1. Go to Admin → Schedule Calendar → Closures → New.
2. Fill in the Title (e.g. "Christmas Holiday", "Summer Break") — limit is 200 characters. This is what customers see.
3. Set the Start date and End date. End date must be the same as or later than start date.
4. Leave All day ticked for a full-day closure, or untick it to add specific hours for a partial-day closure.
5. Optionally fill in Description — useful for explaining the reason, alternative arrangements, or expected reopening.
6. Pick Location — choose specific venues if you only want this closure to apply to some locations, or leave on all.
7. Open Classes to Remove and pick which classes should be cancelled inside the window. Customers booked into those classes get a cancellation notification.
8. Click SAVE.

Editing or removing a closure

From Admin → Schedule Calendar → Closures you can open an existing closure to edit its dates, description, locations or affected classes — or delete it entirely. Deleting a closure removes the booking block but does not automatically restore classes that were cancelled when the closure was first saved. You'll need to re-add those classes manually if you want them back.